"From the first phone call asking advice on what I need, to the support following the order 2 years later, these guys are unbelievably helpful. No matter what I needed, they have been there willing to offer their knowledge and time to resolve any issue I had. And they did it in an extremely timely fashion, sometimes after hours. I'd definitely recommend them for future purchases. "
"I looked around a couple of sites and stumbled on to creative audio and found what I was looking for and it was at a great price"
"I had questions about the product I was interested in buying and felt good about the purchase after I was reassured about the product I had questions about. Thanks"
"Had some returns and exchanges, Creative was very helpful and made the process painless."
"Cheapest price online, great customer service, super fast shipping, will def do business with again!"
"Best price anywhere in the US. "
"The price of the JL Audio product I needed was the best around. Free shipping was a big plus along with a timely delivery."
"Ordered a subwoofer package for our son for Christmas. Fast shipping, good packaging. After about a month the sub quit working. Customer service was excellent at responding and fixing the problem. Would definitely buy from Creative Audio again."
"I purchased a JL Audio CS212RG-W3v3-2 Sealed PowerWedge which has been discontinued for several years. The price was incredible which added to my skepticism, but it was something I really wanted so I went for it. I'm so glad I did. This was exactly what I wanted and JL no longer offered a sealed enclosure with 2 12w3v subwoofers, all their products are now ported and just not what I'm looking for. I contacted their customer service on the following Monday after I placed my order and they immediately put my mind at ease. They were very nice, knowledgeable, and answered all my questions. The product was shipped promptly and arrived in a few days via Fed Ex. Even though this product was severely discounted the shipping was free which made this deal even sweeter, the thing is large and weighs around 70 pounds. This has been an amazing experience, I love saving TONS of money. I'm so glad I found this company, I just don't understand why they were on page 4 on a Google search, and why I've never heard of them before. I put this company and their service up their with the best of them!!!
"
"I ordered a JL amplifier that was refurbished for a great price! Looks brand new not even a scratch on it. I ordered this amp late Saturday around 5pm and received it 3 days later on Tuesday. Free shipping and surprised it was at my door that quickly. "
"Was in and out very quickly and has great service.thanks!"
"I recently bought the Alpine PSS-21WRA for my 18 Jeep JK. Shipment arrived quickly and undamaged.
As I was working to get the system tuned I realized the amp had a channel that was going out. I contacted Creative Audio via email letting them know of my issue and they did not hesitate to offer a replacement-zero pushback. They helped me set up a exchange (advanced replacement) and told me to swap whatever parts were necessary to get the system fixed then ship back the bad parts using the prepaid label. A truly no hassle exchange. Going forward I will not be buying audio equipment from any other vendor. Fantastic job CA. You've earned a customer for life!"
"I ordered a headunit from them saving over $100 after taxes. Perfect condition, came on time, and although I didn't contact customer support, they seem like they'd get back to you within the day.
If you're looking to buy something, this is the place to go. No taxes, shipping, and the prices are already lower."
"I would like to thank you for your amazing customer service when I screwed up my billing address they fixed that quickly then answered about 100 questions I had about the speaker and amp kit I purchased and answered everyone one of them accurately and I was really impressed with their knowledge of their products. I saved about $400 buying from Creative verses a local car audio dealer. Then, to top it all off, my package was on my doorstep 2 days later, WITH FREE SHIPPING!?!? Yeah, I'll never go anywhere else or recommend anyone I know to go anywhere but Creative Audio. "
"At my door in 3 days and priced lower than all competitors! Love it thank you! "
"Great prices, great service! Would recommend to anyone!"