"From the first phone call asking advice on what I need, to the support following the order 2 years later, these guys are unbelievably helpful. No matter what I needed, they have been there willing to offer their knowledge and time to resolve any issue I had. And they did it in an extremely timely fashion, sometimes after hours. I'd definitely recommend them for future purchases. "
"Best Price / FAST Delivery! This was my first time ordering from Creative Audio and I am very pleased with the service and fast delivery. That had the best price on a high quality item and I'm sure I'll be back to order again."
"I thought that I was ordering new merchandise, still in the manufacturer packaging. Not the case. Just 4 speakers wrapped in bubble wrap and cardboard taped over the speakers. "
"Great product, fast shipping, killer prices!"
"Ordered a few refurbished DSP's from these guys. Everything was top notch. The prices are very competitive, they often have coupon / discount codes and the one order I had an issue with shipping I was able to talk to the person who actually prepped my order, James, and he resolved my issue on the spot. A+++++ definitely will be doing business with them again."
"Got a link to this place from a friend about the item I needed that I could not find for a reasonable amount. Took a chance, and no regrets. fast delivery, perfectly packaged and exactly as described."
"I was happy with the 3 day shipping and the price was competitive."
"Great customer service, awesome product, I will definitely keep purchasing from this website, and will be referring others. "
"Package arrived early and was perfect. If I need anything in the future, I know where to go."
"Ordered on a Saturday, received on a Tuesday, it doesn’t get faster than that!"
"Shipped in 2 days! Excellent prices."
"Fast and easy. "
"Thank you so much for your fast service and well priced JL audio speaker covers/grilles. They are an awesome addition to my speakers!"
"Thank you for an amazing deal on the Alpine SPS-610c, MB Quart amp, wiring kit bundle! Incredible price and it sounds awesome!
However, my installation wouldn't have gone smoothly without the help of Matt Green via chat and phone call. He walked me through a checklist to insure I had everything before I started. He told me if I needed anything to contact him via chat and he would have his phone with him. Little did he realize, I'm humble enough to take up the offer - and out of desperation at about 1 am I sent a chat - HE ANSWERED! I was having problems with final connections and power getting to the amps. Via chat he walked me through everything and bam - it's alive!
I've spent my entire adult career in sales and customer service. This guy went above and beyond! Come on - answering me at 1 am? Who does that anymore? Evidently this guy has a great foundation of integrity and passion for his work. One could say "yeah he was up anyway" - the point is he helped me when "off the clock" and answered the chat as he said.
Matt Green - THANK YOU! This isn't just a thanks for helping me install my stereo, but a thank you for being a man of your word and stepping up the way you did.
I will praise Matt Green and CreativeAudio.net to the world!
Please let me know if / where to post for top ratings! Yelp, Google, anywhere!
Customer for life,
Tony Larrimore
Order #9717
"
"Will always shop their site"
"Great customer service, fast shipping, I will do business with again."
A rep from Creative Audio, Don_F, has responded:
“We can assure you that the speakers you received were brand new in the OEM style packaging (generally shipped directly to OEMs like Cobalt and Manitou). These speakers are shipped without the beauty box as it reduces the cost to you for an outstanding bargain. This is why we title these packages with these speakers directly stating that they are OEM replacement speakers. They still have the same warranty and are still covered in the same way that their retail counterparts are. Please reach out to us if there is anything we can do to help further.”