"From the first phone call asking advice on what I need, to the support following the order 2 years later, these guys are unbelievably helpful. No matter what I needed, they have been there willing to offer their knowledge and time to resolve any issue I had. And they did it in an extremely timely fashion, sometimes after hours. I'd definitely recommend them for future purchases. "
"Very helpful on getting the right stuff ordered! Great prices!!"
"First off, I am from Texas, and came across a JL worker, we've become pretty good friends, he always wants to help. Even with me being overly eager and not so patient. Anyways, I become to trust him, and he to,d me who to call for my two 10w6v3s. To fit in my 2003 Chevy. Silverado. I'm very pleased with James. He took my order. And shipped them to me extremely quick. Before I knew it they was at my door. I look forward in using them in the. Future. Might be very close future needing that double din. Lol people around my part central Texas they never do well with customer service. Nor want to have a conversation. I have the money I wanna do what I want, just wanna discuss it see what is ther thoughts. James T. Did a extremely friendly conversation. I really appreciated that. Like I said I don't find that anywhere here. Look forward to doing more business. Real soon. "
"Great customer service and fast shipping. Can't beat the prices. "
"these guys are great! great prices, very fast shipping, great communication. My sales guy Don was incredibly helpful and great do deal with. "
"Great experience! Very professional customer service. GREAT PRICE!"
"I initially purchased from Creative Audio because they're a JL Audio Signature dealer and their pricing is very competitive. I purchased from Creative Audio again and again because their customer service (I worked with James) is above the rest. Phone and email responses are expeditious. My purchases have been phoned in from out of state and the speed at which the process at this business moves is second to none. On all 3 occasions my invoice was received within less than a min (literally before hanging up the phone a few times)...After I made my payment I received shipping confirmations within less than 30 mins...Wow. One of my purchases was an exchange for a more expensive item. James sent out my RMA promptly and contacted me when they had received it so they could get my exchange back out to me ASAP; same day turnaround...Awesome! Thanks Creative for making me feel like your only customer; that's rare in the digital market place these days. I highly recommend this company and have referred friends and family. "
"While the website didn't provide estimated ship times for standard delivery, they went over and above when I talked with them by phone. Shipping was fast, product was packaged well and exceeded my expectations."
"Very helpful customer service!"
"Awesome, fast shipping. was very pleasant over the phone as well"
"Shipping was fast, price was great, I'll be ordering again...5 stars!! "
"I enjoyed the friendly staff. Everyone I spoke with seemed knowledgeable and easily answered my questions.
The installation was quicker than expected. I was told about 2 hours, done in little over one. Woop!
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"Excellent company to buy from. They went over and above to ensure I recieved the best products for my specific needs. "
"Wow at how quickly they shipped my order, so far the best online shopping experience I've ever had. I ordered an amp from them and the sub from OnlineCarStereo.net and I still have yet to receive the sub and I received a shipping notification from Creative Audio within a few hours and it arrived from MO to NC in 2 days! I cancelled my order with OnlineCarStereo (and paid about $50 more because of your great service) and went with you guys again in hopes of getting my sub by Saturday because the weather will be so nice this weekend and it'll be nice to get the boat out completed! I'll write another review if everything goes well with the subwoofer!"
"Have gone through multiple car audio stores. This place had by far the best service and install quality. Would recommend to anyone looking for car audio installation. "
"Creative car audio is the best! I get all my marine JL Audio equipment here!!"