"From the first phone call asking advice on what I need, to the support following the order 2 years later, these guys are unbelievably helpful. No matter what I needed, they have been there willing to offer their knowledge and time to resolve any issue I had. And they did it in an extremely timely fashion, sometimes after hours. I'd definitely recommend them for future purchases. "
"I recently ordered marine speakers from Creative Audio. First of all, the price was approximately 18% lower than the competition. I received a follow up call shortly after, saying that my speakers had shipped and telling me if I had any questions or issues with them after they arrived to give them a call and they would help me out.
The speakers arrived promptly and there was a return slip included in case it was needed and a card for a 10% discount on my next purchase. All in all I was very happy with the service and would definitely look to Creative Audio for any further purchases"
"Everything has been on time and has either met or exceeded my expectations. Great company. highly recommend them."
"Great experience and unbelievable old fashioned customer service. I stumbled on this company but will be looking here first for similar products in the future"
"Very happy with the whole ordering process. "
"Will definitely be buying more equipment from them in the future. They were more than helpful with the products I purchased from them. "
"this store is fast and efficient and have a streamlined return system thats about as seamless and hassle free as it gets"
"They had everything I was looking for. It was shipped fast and very affordable"
"I have ordered two different items from Creative Audio and both have been delivered faster than expected. They even give a follow up courtesy call right after placing the order! Above and beyond most competitors in the market! Will use them again for future audio needs!"
"JLAudio is awesome and creative is the best place to purchase"
"Received damaged head unit the team went out of they're way to get a replacement in the mail to me the next day, very responsive by email and phone. Great people that know how to treat their customers !"
"Fast easy shipping. Will definitely order again "
"Product delivered early! Focal Kanta Bookshelf stands packed with care."
"I called and they verified the product was in stock. Shipping was prompt. The item even came with a return shipping label in the box and a 100% satisfaction guarantee. Amazing service!"
"Fast delivery and they through in extras (stickers, panel poppers and return label if I didn’t like it. Plus a few other things) I’ll be ordering from them again. "
"I placed an order and received notification that it shipped that same day. Someone called the next day to let me know it was on the way, and two days later my item was here. Hard to find this kind of excellent service in these days of "supply chain issues" and excuses."