"From the first phone call asking advice on what I need, to the support following the order 2 years later, these guys are unbelievably helpful. No matter what I needed, they have been there willing to offer their knowledge and time to resolve any issue I had. And they did it in an extremely timely fashion, sometimes after hours. I'd definitely recommend them for future purchases. "
"Easy to use website and checkout. Extremely fast shipping and even got a phone call after purchase to thank me! A+++ highly recommend! Thank you Creative Audio!!"
"First time since the internet became mainstream, I’m almost 60. Remember when the first computer became available, dealt with many companies thru the years, you guys rock.
Very professional, I wasn’t expecting trim removal tools or wire. Let alone crimps for the wiring. Or a call appreciating my business.
Top quality company. I’ve had plenty of bad experiences with so called top of the line companies. Some I’d pay more to not deal with them.
My next purchase of anything audio will be with you guys.
You’re appreciated too. Thanks. DZ "
"Great! Appreciated the follow up call by an actual human being! One return I had to make was simple and processed promptly. Service felt like a throwback to an earlier era of personal attention to customer satisfaction! Didn't anything about creative audio before this purchase. Now at the top of the list for any future audio shopping in my book. Satisfied customer!"
"Excellent customer service and deal"
"I swapped out my stock speakers out of my 2015 Lexus LS460, for most of my speakers I found them on Crutchfield because they have that tool that let's you know which speakers fit your car. Unfortunately, they don't carry all the brands and so in my pursuit to find a good speaker that can fit my dash corners, I stumbled upon Creative Audio and found Audison APX4 speakers that seemed to be a viable option. So, I gave it a chance and went with the Audison from Creative Audio, and now I wish I went with Audison for all my speaker replacements. I have Hertz speakers in dash center (4 inch Cento CX100), front doors I have Cento CPX690, rear doors I have Cento CPK165, and to replace the sub I have Audiofrog 8inch sub (GS8ND2). The Audison APX4 speakers in my dash corners way overpower my Hertz in the center dash and so I will probably will swap that out for another Audison APX4. I wish I found Creative Audio before ordering the majority of my speakers from Crutchfield but now I know better. Nothing wrong with Crutchfield just limited in brands they offer and so even though their tool is awesome to use it does make me wonder what other speakers could have fit in those spots that would have been a lot better for same price range.
I will add that I was impressed with Creative Audio customer service in that they called me to let me know my order has shipped and to call them if I have any questions or need help with anything. That was a very nice gesture which I have not experienced from any other online retailer before. I placed my order on Sunday they shipped Monday and I received them on Thursday. Very easy and smooth process. "
"Ordered a battery for my Harley great experience"
"Sell Quality products and are super fast with shipping"
"I have purchased items from them twice now. They respond to emails promptly and place a call thanking you for the order and letting you know it is shipped. Great customer service in a world where there is little of anymore. "
"Great service, fast shipping!"
"Wanted the JL Audio HOrg112w3v3 and it's sold out everywhere, found it at Creative Audio and couple days it arrived. Looks awesome, I know it will pound. Very impressive customer service, fixed an issue(no fault of theirs) on a Saturday at 830 in the morning.nice"
"Outstanding service once again! I’ve have purchased thousands of dollars worth of equipment from creative audio , and will continue to do so. Creative audio is the definition of customer service!!!"
"Ordered this and couldn't be happier. Great customer service, great price and the stereo is better than I expected. "
"I order a set speakers and was thrilled by the whole experience. Ordering process was great, items were packed well, and the after sale customer service was excellent."
"This is was my second purchase from them and they delivered! Got me what I needed, shipped quickly and sounds great. Their prices a fair and I’ll be back for my next marine audio purchase. Thank you. "
" I installed my boat speakers on a Friday in preparation for vacation on Monday! Found One of my 4 speakers was bad called at noon on Friday and received a replacement 10 Am on Saturday. The staff was very helpful and prompt. I will definitely use creative Audio in the future! Mike!!"