"It took ages to delivery... "

"I have purchased a few items now with Creative Contract and I am really happy with both the service and the time it takes to receive my purchase.

Will definitely shop with them again.
"

"My credit card was charged & product never shipped. After several days of waiting for product I emailed; found out product never had shipped because out of stock. Had to email 2 more times before got refund. That company would charge cc, not ship and never inform me that product was out of stock tells me that they do not follow basic business ethics. Will not do business in the future with them."

"The bracelet was a gift to a 16 year old grand-daughter. It appeared to be appreciated."

"loved it! even better than i hoped for"

"order took over a month with no updates. when I sent an email with a question whether I could exchange item for a different color, I never heard back.
Nice product."

"My package never arrived... My order was placed on 23 July 2013 and it was shipped on 27 November 2013 (16 weeks instead of 7-10 as promised when my order was placed). My package could not be tracked. When I placed my order I was not offered any other alternative except the free USPS international priority mail. If I had any other alternative I could choose it because I always want to track my orders.

I sent numerous emails to your representatives without any response. I kindly requested the refund of my order which is USD 238,50. I never received any response. All the correspondence is at your disposal.

I am totally dissatisfied with my last purchase. I paid the full amount of my order almost a year ago and I never received my parcel or a refund or any explanation from your representatives.
"

"I ordered three scarves and received 2. After several attempts to talk with a live person to no avail, I left several voicemails. I even called the manufacturer of the scarves (based in NY) and they couldn't even make any headway with this company. Very unprofessional."

"Paid for scarf which didn't receive. Called and email them numerous times and nothing has been done.
Order since Dec 2013 and todate, April 2014, nothing has been done. "

"Excellent service, value and speedy delivery."

"Great prices, lovely product and quick delivery. Thank you."

"They never shipped the order, and it was difficult to get them to process a refund."

"Everything is satisfactory except for the time the parcel takes to get to Australia. Having to wait 3-4 weeks for something as wonderful as Chan Luu cashmere scarves takes the excitement out of the whole experience. Can you possibly look at this issue?"

"I placed an order for a ring, which was listed as being "in stock" on the Web site. I received a confirmation email for the order, but I never received a shipping notification. I contacted the company to check on the shipping status several days later, and I was alerted that the ring was actually "out of stock." Such information should have been communicated to me proactively, instead of as a response to my email about a shipping delay."

"Great service, timely shipping."