"I purchased 3 bikinis from CupShe in size Small. Only one fit her well. The second was a bit too big but also not a great style for her, which happens from time to time. The third one was so huge I wondered if it was really a medium or large! She could have worn the bottoms as a one piece."
"I tried to return a suit that was too smal. I couldn’t find the return addresss online. I emailed and asked for it as recommended, instead the company tried to get me to Lee the to mall suit with discount inducements. I go finally returned the suit to the only address that I could find, which was presumably the corporate office. Instead of Cupshe redirecting it to the proper location, they returned it to me. Now I have to pay to send it back again. Long term successful businesses publish their return information and customer service phone numbers for ease of return. That guarantees repeat business. This was my first and last time using Cupshe. "
“Hi, Ssw. For return/exchange, usually several solutions are provided, to meet different demands from Cupshe customers. Full refund is included, and welcomed as well. Sorry that it led to such misunderstanding. Meanwhile, different return addresses are provided through e-mails once we got full refund request from our customers, to make sure they can return the suits to the nearest Cupshe warehouse handily. For your case, we've sent an email with solution. Please kindly check. Many thanks for your time. ”
"My bathing suit is beautiful and it arrived quickly!"
“Hi, Ronnie! Really glad to know you love Cupshe swimsuits. Your recognition means a lot to the whole Cupshe team, and is greatly appreciated.”
"Ordering,shipping, payment and delivery processes were great: effiencient and timely. Quality of product excellent!"
“Hi, Gabby! Your recognition for Cupshe is greatly appreciated. Trying to meet the needs of each customer is the target of our efforts. Cupshe will always stick to it!”
"The suits came quickly and the fit was perfect! Everything was neatly packaged too! Will definitely come back! "
“Hi, Nene! Thank you for your recognition of our service and shipping. As a company aiming to offer the best service to all Cupshe customers, we’ll keep working hard to make improvement. Come back and see us soon. Cheers!”
"Ship quick, keep you informed on status at all times. I trust them a lot."
“Hi Carolina! Thank you for your recognition of our service and shipping. As a company aiming to offer the best service to all Cupshe customers, we’ll keep working hard to make improvement. Come back and see us soon. Cheers!”
"I ordered the swimsuit 4 days before traveling and also paid to have it shipped in 2 business days. I received shipment on the date. The swimsuits were as pictured and true to size. They were comfortable and provided adequate coverage."
“Hi Arya! Many thanks for your recognition of our suits and shipping. We do input a lot to provide all Cupshe customers the best service. Glad to know we hit the mark for you. Come back and see us soon!”
"Great Quality Full coverage, for fuller bottoms. Bikinis great sizing, one piece on larger side. "
“Hi, Paul! Thanks a lot for your recognition and support. We’ll keep working hard and live up to your expectation. Come back and see us soon. Cheers! ”
"It was all too easy from ordering to delivery to the product. Great quality swimwear."
“Hi, Stacie Davey! Your recognition for our swimsuit is greatly appreciated. To meet the demands of every customer is the goal of the whole Cupshe team. We'll keep working hard. Come back and see us soon. Cheers!”
"Love every suit I purchased (4 of them)...all fit well; great quality; quick delivery; etc. THANK YOU!
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“Hi, Suzanne! Your recognition for our swimsuit is greatly appreciated. To meet the demands of every customer is the goal of the whole Cupshe team. We'll keep working hard. Come back and see us soon. Cheers!”
"I knew where my package was through the whole process, from order confirmation to delivery!"
“Shipping carriers does perform out of our expectation sometimes, in a good or bad way. We’re also working hard to ensure every customer get packages within promised time limitation. Wish for your constant support. ”
"I had never bought a bathing suit online
Was a bit apprehensive about getting the right size but followed the sizing format and based on the model wearing the suit was able to choose a perfect fit. Very happy about my purshases both of the suits look amazing."
“Hi, Diane vienneau! Your recognition for our swimsuit is greatly appreciated. To meet the demands of every customer is the goal of the whole Cupshe team. We'll keep working hard. Come back and see us soon. Cheers!”
"Always true to size, delivered promptly and amazing quality!!!! I own 5 suits now "
“Hi, Kristina! Many thanks for your recognition of our suits. We do input a lot to provide all Cupshe customers of suits with a better cost performance. Glad to know we hit the mark for you. Come back and see us soon.”
"Great quality, perfect fit and fast delivery. Gives me confidence that online shopping can be a positive experience."
“Many thanks for your recognition of our suits. We’re working hard to ensure every customer get packages within promised time limitation. Glad to know we hit the mark for you. Have more confidence in us. wink ^0^”
"I’m 5’2”, 125 lbs, bra size 32D. I chose a size small and it worked great. I suggest that if you’re uncomfortable with showing lots of cleavage, go a size up. I experienced some troubles with the tatas, but my suit still worked. I was able to enjoy the beaches, scuba diving, and boating. I had contacted the website for questions about the suit and they answered immediately and their suggestions helped. I’ll definitely be buying from Cupshe again!! "
“Hi, your recognition for our swimsuit and service is greatly appreciated. To meet the demands of every customer is the goal of the whole Cupshe team. We'll keep working hard. Come back and see us soon. Cheers!”
A rep from Cupshe.com, cupsheteam, has responded:
“Hi, Morris! We' re sincerely sorry for the size issue. The size guide on Cupshe website has been adjusted days before. Hope it can be more helpful. Meanwhile, we welcome return/exchange within 21 days after delivery, and exchange owing to size issue is free of charge. To solve the problems you mentioned, we've sent you an e-mail. Could you please kindly check and let us know your idea? ”