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Return/Replacement policy:
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Verified
5/5

2018-11-16

perfect

"All my bathing suits fit very well on me, they look pretty good. The same as the picture. "

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Rep reply posted 2018-11-17
A rep from Cupshe.com, cupsheteam, has responded:

“Hi, your recognition for our swimsuit is greatly appreciated. To meet the demands of every customer is the goal of the whole Cupshe team. We'll keep working hard. Come back and see us soon. Cheers!”


Verified
5/5

2018-11-16

Great products, efficient shipping

"The product came exactly as expected and within the timeframe I was told. Good service, even better products"


Rep reply posted 2018-11-17
A rep from Cupshe.com, cupsheteam, has responded:

“Many thanks for your recognition of our suits. We do input a lot to provide all Cupshe customers of suits with a better cost performance and to ensure every customer get packages within promised time limitation. Glad to know we hit the mark for you. Come back and see us soon.”


Verified
5/5

2018-11-11

Wonderful

"Excellent customer service. Great quality products. Very happy customer. "

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Rep reply posted 2018-11-12
A rep from Cupshe.com, cupsheteam, has responded:

“Hi, thanks for ordering from Cupshe! We work hard to meet customers' expectations, Cupshe will always stick to it! Cheers!”


Verified
5/5

2018-11-10

Great customer service

"Even when my suits didn’t fit they offered me multiple options for refund/return that worked with my schedule."


Rep reply posted 2018-11-11
A rep from Cupshe.com, cupsheteam, has responded:

“Hi! Thank you for your review. We offer options to meet different customers' need, and we’re happy to hear that works for your schedule. Come back and see us soon. Cheers!”


Verified
5/5

2018-11-10

Excellent Customer Service

"My questions were answered quickly. The return policy is amazing."

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Rep reply posted 2018-11-11
A rep from Cupshe.com, cupsheteam, has responded:

“Hi! Thank you for your review and recognition of our return policy. We promise to respond every email in 24 hours. Trying to meet the needs of each customer quickly and efficiently is the direction of our efforts. Cupshe will always stick to it!”


Verified
5/5

2018-11-09

Awesome

"Easy, fast, loved the suits"

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Rep reply posted 2018-11-10
A rep from Cupshe.com, cupsheteam, has responded:

“Hi! Thank you for your review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!”


Verified
5/5

2018-11-09

Love

"Great swimsuits, good quality and fast shipping. "

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Rep reply posted 2018-11-10
A rep from Cupshe.com, cupsheteam, has responded:

“Hi! Thank you for your review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!”


Verified
2/5

2018-11-09

Shipping **** ****

"Ordered two new bathing suits for a destination vacation... 6-8 shipping days. Three weeks later, I’m in Costa Rica with no bathing suits "


Rep reply posted 2018-11-09
A rep from Cupshe.com, cupsheteam, has responded:

“Hi, thank you for your review. Are you referring to order #2882875 which only has one suit? We're sincerely sorry to tell that the delivery was delayed due to the labour disruption. We are assuming that it will be delivered in next 1-3 days. As for order #2877639 you mentioned, it's found it has been delivered and our agent has offered a coupon according to your requirements. Wish for your kind understanding.”


Verified
4/5

2018-11-08

Exchange

"The fit is still weird but it will work it is expected when u buy a suit together!! I love the print and colors it is a beautiful suit!! Thanks for the speedy echange!!"

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Rep reply posted 2018-11-09
A rep from Cupshe.com, cupsheteam, has responded:

“Hi! Thank you for the review and glad to get your recognition for our exchange process ! Trying to meet the needs of each customer is the direction of our efforts. Come back and see us soon. Cheers! ”


Verified
5/5

2018-11-03

True to size, excellent material!

"Amazing!! I’m so happy can’t wait to wear these in Mexico!"

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Rep reply posted 2018-11-04
A rep from Cupshe.com, cupsheteam, has responded:

“Hi! Thank you for the awesome review! Trying to meet the needs of each customer is the direction of our efforts. Come back and see us soon. Have a nice trip, cheers! ”


Verified
5/5

2018-11-03

Great service

"Great service from the cupshe company! Really went above and beyond to assist me with my order and return!"

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Rep reply posted 2018-11-03
A rep from Cupshe.com, cupsheteam, has responded:

“Thanks for the awesome review ! Trying to meet the needs of each customer is the direction of our efforts. Come back and see us soon. Cheers!


Verified
5/5

2018-11-02

Great service

"Friendly and efficient!!!!"


Rep reply posted 2018-11-03
A rep from Cupshe.com, cupsheteam, has responded:

“Thanks for your support to our store, and we are striving to improve ourselves in terms of service. Cupshe will always stick to it ! ”


Verified
5/5

2018-11-02

Excellent service

"I had to return an item . The service I received was way over & above my expectations. My questions were answered within a couple of minutes! Thank you Cupshe for being so understanding & supportive. Will recommend you to my friends in NZ! "

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Rep reply posted 2018-11-03
A rep from Cupshe.com, cupsheteam, has responded:

“Thanks for the awesome review ! We promise that every customers emails will be responded in 24 hours. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!”


Verified
5/5

2018-11-02

Great customer service and incredible bathing suits!

"Great experience and the bathing suits are beautiful! Don’t hesitate to try!! This one is my favorite over my $150 ones!!"


Rep reply posted 2018-11-02
A rep from Cupshe.com, cupsheteam, has responded:

“Hi, DeniseLucca , your recognition for our swimsuit is greatly appreciated. To meet the demands of every customer is the goal of the whole Cupshe team. We'll keep working hard. Come back and see us soon. Cheers!


Verified
5/5

2018-09-25

Great Bathing Suit Shopping Experience

"I bought 7 bathing suits for an upcoming trip and only 1 out of the 7 didn't fit right. The exchange/return process was amazing, I didn't have to return the suit that didn't fit, instead the company sent me a voucher for the amount of the suit that didn't fit to go towards any suit I desired.

The suits that did fit, all incredible quality and style, price on each one so reasonable that at first I thought there has to be a catch, how can something so cute, made so well be so affordable. There is no catch. They are just amazing swim suits. In every sense of the word. Even the website is so user friendly, it makes shopping for suits fun and not a chore. They update the website frequently so there's new merchandise being advertised on a regular basis. Even shipping is easy, convenient and timely.

I love this website. I'm so happy with my swim suits, I wish I could wear them to work! Thank you!!
"


Rep reply posted 2018-09-26
A rep from Cupshe.com, cupsheteam, has responded:

“Thanks so much for your love for Cupshe products! Trying to meet the needs of each customer is the direction of our efforts. Cupshe will always stick to it ! ”