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Verified
5/5

2018-07-08

Shoes

"They fit true to size and looked super cute! The quality was great."

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Verified
5/5

2018-07-07

Was skeptical, but would definitely buy from cupshe.com again!

"Fast shipping, really quality bathing suit that was true to size. I'll definitely be buying more from here. "


Verified
5/5

2018-07-07

good products

"I have purchased 3 bathing suits for my 18 year old grand daughter and she loves them all they deliver on time the price is very reasonable and they have a hell of selection on suits I am very pleased with Cupshe.com"

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Verified
5/5

2018-07-05

LOVE this swimsuit!!

"Loves this swimsuit. It fit perfectly and was great material. Highly recommended! Also came 1 or 2 days earlier than expected so that was awesome too! "

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Verified
5/5

2018-07-04

Amazing!!

"Wonderful product! Fits and looks amazing! The bathing suit was shipped super fast and they aren’t expensive! I find myself wanting to buy way more than I need!"

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Verified
1/5

2018-06-28

Almost robbed by this company

"I wish it was possible to give this company 0 stars. They tried to steal $220 dollars from me because I couldn't produce a tracking number proving that I returned their swimsuits. They said their warehouse didn't receive the suits and there was nothing they could do. Boy, were they embarrassed when my post office helped me locate the tracking number. Sure enough, they had received my package a week prior.

Per their comment below, they refunded a credit card that isn't even mine. I'm filing a dispute with my bank. Save yourself a head-ache and stay far away from this company. I only wish I would have read more reviews before purchasing. :/
"

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Rep reply posted 2018-06-29
A rep from Cupshe.com, cupsheteam, has responded:

“Sorry for your any inconvenience. Our agent have refunded you and sent you an email, please check it.”


Verified
5/5

2018-06-29

Perfect fit!

"Fast shipping and great fit!"

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Verified
1/5

2018-06-29

Horrible Customer Service

"There is no phone number to contact for help so the only option is email. They take up to two days to respond and responses are canned and do not address the issue(s). I would never order from them again. "

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Rep reply posted 2018-06-30
A rep from Cupshe.com, cupsheteam, has responded:

“Sorry for your any inconvenience. We do wish help you solve your problem. Our agent has sent you an email, please check it.”


Verified
1/5

2018-06-29

Terrible service

"I have yet to hear anything back about my order. I even requested expedited shipping, but still no tracking information or confirmation provided. I tried contacting customer service for a follow up but also no response. They have already charged my card and I ordered several items!"


Rep reply posted 2018-06-29
A rep from Cupshe.com, cupsheteam, has responded:

“Sorry for your any inconvenience. Our agent has sent you an email a few days ago, but she didn't hear from you.She sent you an email again, please check it.”


Verified
4/5

2018-06-28

For the most part, excellent

"Very good quality swimsuits. Unfortunately, the pads aren't sewn in. This makes for very awkward big circles around the breast area."

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Verified
1/5

2018-06-28

"It has been over a week since I ordered my swimsuit and now they are telling me it is lost. My order #2588363 said that it was shipped out the day after I ordered it and said that the shipping label was created. After a week my order didn’t move, so I emailed them asking what was going on and some lady named Candy messaged me back telling me my order was lost and they would give me a credit. I told them to re-order my swimsuit two days ago and have gotten no response. I don’t get how they could lose an order that fast. Terrible service. Was hoping to get my suit before my trip."


Rep reply posted 2018-06-29
A rep from Cupshe.com, cupsheteam, has responded:

“Sorry for your any inconvenience. We do wish try our best to solve your problem. Our agent has sent you an email, please it.”


Verified
5/5

2018-06-22

Love.

"I was skeptical about ordering from this site a second time after reading these reviews but all was well! These suits are great quality and do not feel cheap although the price is! Highly recommend. They even carry some larger sizes. P.S. I’m not a paid spokesperson lol. "

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Rep reply posted 2018-06-25
A rep from Cupshe.com, cupsheteam, has responded:

“Dear customer, your second order will deliver to you on 25th as the expect shipping time. Greatly appreciate your kind patience.”


Verified
5/5

2018-06-26

It was great!!

"Everything came on time and exactly as I ordered. "


Verified
1/5

2018-06-21

Poor customer service and item not received

"I purchased my swim suit at the beginning of May and have yet to receive my item. I have contacted customer service 5 times via email and I have yet to receive a response. "


Rep reply posted 2018-06-22
A rep from Cupshe.com, cupsheteam, has responded:

“Sorry for your any inconvenience. Your package had delivered. Our agent has sent your an email, please check it.”


Verified
2/5

2018-06-15

Inexpensive swimsuits and poor communication

"The swimsuits are worth the inexpensive price. We didn't have a problem with sizing. However, the customer service behind them is lacking. I placed an order and then discovered that I needed to add some items. Within the hour, I contacted them to see if I could amend my order, and was told that I could not, that it had already been shipped, but that they would give me a credit. This sounded odd, so I asked for confirmation, and was again told both that they had cancelled my order, AND that it had been shipped, and that there was no need to return the items. They then gave me a credit to apply to a new order. Strange. I placed the second order, using some of the credit, and paid extra for expedited shipping, which would've been free had they combined the two orders. I received this order and my daughter was happy. This week, we realized that the first order had never arrived. when I contacted them, they said I had cancelled it and got a credit. Not really, and yes, BUT...I suggested very reasonable solutions to them, but the most they could offer was to refund the difference in credit. And, I did receive this money on my Paypal account within 24 hours. I refuse to now place the original order a second time and pay for expedited shipping a second time, due to their poor communication! I would buy elsewhere. Due to their poor English, they've lost my business, and now we're scrambling to find swimsuits for the summer vacation.

UPDATE: Customer service contacted me after this review and offered me a $10 "cash coupon." Not certain what that was, I said yes, thanks, and was then given a credit to use on future purchases with them. Not really cash, then! I did appreciate the effort, but I will still not do business with them again.
"

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Rep reply posted 2018-06-16
A rep from Cupshe.com, cupsheteam, has responded:

“Sorry for the inconvenience. Our agent sent a follow-up email to expalin the situation. Please check it.”