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1/5

2023-04-29

BUYER BEWARE

"WARNING: BEFORE YOU ORDER ANYTHING FROM
THIS COMPANY TRY TO CALL CUSTOMER SERVICE
AND SEE IF YOU GET ANYONE TO RESPOND. EMAIL
THEM WITH AN INQUIRY AND SEE IF ANYONE RESPONDS.
THE ODDS OF THEM RESPONDING IS ZERO. ONCE YOU
PLACE AN ORDER YOU ARE OFF THEIR RADAR.
BUYER BEWARE….YOU WILL SURELY BE SORRY IF YOU
PURCHASE ANYTHING FROM THIS COMPANY.

"

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1/5

2021-04-15

They don't know what their doing

"I ordered two sets of vinyl decals for my motorcycle, one set in black and the other in dark red, and the red decals I received were a pinkish red and looked terrible, so they acknowledged the mistake and that they would inspect the second set of dark red decals before they shipped to make sure they were dark red. Well, the second set was again pinkish red, so again they were going to make up another set of decals, and again they also were pinkish red, so I requested a refund for them to which they agreed to and apologized for the inconvenience.

They blamed it all on their printer not printing the correct color, but that does not explain why they never checked any of the three sets of decals were the correct color before they were shipped, and they said they were extremely busy which was causing problems. Well if your extremely busy, you only make it more so by shipping out the wrong color decals 3 times.
"

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Verified
1/5

2015-10-06

"I placed an order for some vinyl lettering to match some of our existing glass door sign lettering. I specified the exact letter height to be used in producing my order. The website did note that the letter height did not include any hanging letters such as p,j,q. My order consisted of all caps, so no problem there, right? Nope! Apparently commas are letters too. When I received my order the letter height was 75% of what I ordered, which obviously didn't match the letter height used on our existing sign. I notified Custom Vinyl Lettering of my problem via their website. Their customer service appears to be nonexistent, as it's been well over a week and I have never received a response. Needless to say, I would not recommend them."

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Verified
5/5

2013-04-17

"My customer service rep is very helpful- Deia. Product looks great and I will order more in the future. "


Verified
1/5

2013-04-07

"Have yet to receive shipment info. They said two days to ship.its been over a week now"


Verified
5/5

2013-04-05

"Looks great! Will shop with them again."


Verified
5/5

2013-04-04

"very fast service and reasonable prices"


Verified
5/5

2013-03-29

"Exactly as promised and FAST. AAAAAA rated."

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Verified
5/5

2013-03-25

"Received my lettering quickly and it looks good. Should fit my boat nicely.
"


Verified
5/5

2013-03-25

"I always like my experience with your site. And never have any problems. The signs I get always work out great! That`s why I keep using your services. Thanks again so much."


Verified
5/5

2013-03-22

"the letter I ordered came out exactly how I wanted it and it was shipped super fast."


Verified
5/5

2013-03-14

"excellent product and fast shipping. Highly recommended"


Verified
5/5

2013-03-13

"very fast service and great looking lettering. "


Verified
5/5

2013-03-11

"Quickly delivered, looks great. "


Verified
5/5

2013-03-11

"Just got letters. Look great and installed easy."