"I needed to order t-shirts for a dodgeball team that I was involved with. I was pleased to find that CustomInk had ideas for dodgeball t-shirt as I didn't have a clue on what design I was looking for. After picking out my logo I wanted to customize it and utilized their on-line chat service. The service I received during the on-line chat was excellent. The gentleman helped me pick out colors and come up with ideas for the shirt. He was limited on what he could do and recommended I call the customer service number when I was ready to finalize the order.
I called and spoke to a female and again was 100% satisfied with her helpfulness. I told her my ideas for colors and she threw out her own ideas; which I went with. She explained to me step by step what would happen next (submit it to the design team, who in turn would email me the final design).
The design team emailed me the final design and I rejected it the first time because I wanted some other details added. The design team contacted me and I explained to them what I was wanting to do. They were able to do exactly what I wanted and sent me their updated design, which was beyond my expectations. I approved the design and waited anxiously for the shirts to arrive.
The shirts arrived earlier than the guaranteed delivery date. The packaging provided was superb (the shirts were wrapped in plastic to prevent water damage in case of rain; genius!!)
When I initially began designing the shirts I never imagined they would turn out as good as they did. The service I received from start to finish was amazing. I wish other companies would emulate the customer service CustonInk provided me."
""Loved the shirts."
"
"CustomInk is one of the best in the industry. I just ordered some shirts with a logo that was submitted three years ago, and they were able to pull it with no problem, offer me free shipping, and throw in the best customer service by far! It was simple, easy, and fun to work with this great company, and will continue to do business with them in the future!"
"Everything was very easy and the shirts that I ordered look great. They arrived 3 days after a placed my order."
"What started out as a simple project for me , ended up being a shirt for the guys I ride motorcycles with. I put my project on facebook and the others riders wanted a shirt also. Didn't figure that to happen! When the Custom Ink staff got involved, my job was made so easy with their knowledge and friendly help to complete my order. After conformation of the Proof they added more shirts without hesitation. My order was filled and shipped before the deadline they gave me. Awesome, is all I can say about the service and product Custom Ink has offered and full filled! When the shirts were distributed, the Guys all said the shirts looked great! Thanks again for the Great work yall did for US! WE will be back for more Shirts. After today 2/9/2013, the first day we wore our shirts in public as a groupe , I had several of the ones that did not order on the first round ask me to order them a shirt also.. Looks like another round of shirt orders will be coming soon! Well Done Custom Ink! Yall made quite an impression on the VTX
Riders!"
"This is the second time I have ordered from CustomInk. I have nothing but good
to say about the company. The customer service is wonderful. The product is
first class. Delivery is better than advertised. I would order from them again
in a NY minute!"
"I'm a re-repeat customer. I'll be back. 'Nuff said."
"I have done a few orders with CustomInk in the past few weeks, and they never disappoint! Extremely helpful, friendly staff! Great work! Great turn around time! I will continue to do business with them for my dance company."
"CustomInk is probably one of the most pleasant online shopping experiences I've ever had. There is one thing that stands out at CustomInk and that is user/personal interaction. I ordered 6 hoodies from CustomInk and received them (free shipping) in a timely manner. Something came up and I needed one more. I emailed CustomInk and within 24 hours I received a response from someone who was very helpful and made me feel that they were truly wanting to help me. In no time at all an order for one single hoodie was being processed and the shipping was still free.
Usually the only time I take time to write a review is when I have a bad experience. However, due to their wonderful customer service, I felt compelled to write a positive review. "
"I ordered 90 shirts for a high school camp weekend, and all the shirts were flawless. The design was exactly as I wanted it to be, and everyone at the camp was pleased with the T-shirt. We will use CustomInk again in the future. CustomInk's webpage is really easy to use. I needed a rush order, so I communicated via live chat with customer service. My questions were answered very promptly and completely. My order consisted of the Gildan Ultra Cotton T-shirts, and all the sizes were what a person expects when placing orders for small, medium, large, x-large, and 2X-large shirts. The quality of the shirts was without problem, and the color I selected was precisely what I expected. The screen printing was very well done. There were no mistakes in the design, no bleeding of letters, and everything was spelled correctly. "
"I ordered 26 t-shirts for a team event and I did not get one complaint about sizing, everyone was happy with the way their shirt fit them! The website was very easy to work with too, we were able to design a t-shirt we were happy with without having any previous experience. Thanks CustomInk for making our event such a fun one with matching t-shirts!
"
"I was thoroughly impressed with my experience with CustomInk to say the least. I was really in a pinch with these shirts and I needed them in under a week from when I ordered them. The customer service representative led me through the process and said they guaranteed their delivery on time (with an added fee, of course). 5 days later they were delivered and ready to go! And they were of great quality too! Awesome! Thank you CustomInk! The quality of the product was great and exceeded the expectations that I had!"
"I enjoyed the whole expierance, designing and ordering, because the staff went over the top with kindness and understanding. They checked and double checked to make sure it was what I wanted prior to printing. Although my order wasn't huge, I was treated as if it was, and I think that kind of service makes the differance. Thanks again for your time and effort, Ken
"
""Just wanted to drop you a line to say thanks for the great job you did on my shirts. I am extremely pleased with the actual shirt and truly impressed with the delivery time, the shirts actually came in 2 days earlier than they were supposed to. Kudos to you guys and the entire staff at Customink. You have made this process a breeze for my first venture into providing Tees for my class. Again thanks so much for your time and effort in turning my dream into a reality.""
"I have to say this is a fantastic company to deal with. They email and ask for my immediate approval on the order/designs and get it started right away. Very professional. Exceptional customer service. We love doing business with this company. Our employees love the hoodies. We look very professional, and we look like a team on our job sites.
Thanks"