"You folks are exceptional to deal with. Every order I have had with you has been great. Material is terrific. You are more expensive than others but the service from all of the people makes it worthwhile!!
general comments: Material, size and quality exceeded my expectations.
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"Great website; easy to navigate and manipulate to design your own custom fan gear. Your artists have done a great job recreating the original artwork I send and the screen printing has been excellent. I have now placed two orders through you for our wrestling team and everyone has been very happy.
Your website is very easy to navigate and use to design my own gear. Whether it was your automated responses or actual phone calls, your customer service was timely and helpful. The screen printing was very clean and sharp. The packaging, which includes the plastic bagging inside the box was very neat and orderly. Your team did a great job overall to meet or exceed my expectations and the shirts arrived almost a week earlier than anticipated.
The information written above is the exact feedback I gave to CustomInk as part of their customer feedback survey. This was my second order with them so I decided to do the survey. After reading my response they asked if I would be willing to share it on this forum, and so I have. I don't get any special treatment or anything in return for doing this. They do a great job and I recommend them highly to anyone looking to get some screen printed work done."
"I have used CustomInk many times for both personal needs and for my department at work. They have always been absolutely wonderful! They offer a competitively priced wide selection of products & services. They do a great job with getting each order done perfectly. There are never any surprises. They stay in contact with you thru the whole process from the moment you start looking into ordering from them until after your order arrives. The quality of the work done and of the product it was done with is always top notch. The packaging your order arrives in is protective, clean, presentable and professional. They carefully pack everything in an organized manner that makes passing out the items to your team a cinch. If there's ever an issue (once I had a shirt show up with part of the side seam missing) you call and talk to a live person and they take care of it right away. Rush replacements and everything. The staff is SUPER friendly, highly accommodating, very creative and empowered to just "Make it Happen!" I swear by CustomInk and use them EVERY TIME I find a need to have items made for any type of event. Whether it's one small shirt or 500 track suits with multiple print locations . . . They put the same effort, care and quality into everything they do and they make you feel like your project is not only important but that it's their only focus until it's done! Not to mention the fact that it all gets done VERY quickly and they ALWAYS keep their promises on time. The website is SO easy to use and I LOVE the fact that they are upfront about their pricing and that every quote includes EVERYTHING, not just a base price that will then go up later when they tack on service charges and shipping and all that. I have “liked” their page on Facebook, I enjoy seeing updates about their mascot “Inky” and I think it’s great that they not only give back to their communities but that they make sure their customers are happy. USE CUSTOMINK!!!! You won’t regret it! I promise!"
"My experience with CustomInk was awesome. I loved how my friends could go directly to the website to enter their own orders. That kept things so simple for me! I received prompt and personal customer service. The shirts came a few days BEFORE they were promised. I was even surprised at how professional the packaging looked. Loved the plastic protecting the shirts, the sticker affixed to it that made me feel like my order was important and mattered to the company. I even loved the sticker on the shirt tag! Seriously, your company pleasantly surprised me and made me feel that you were delighted to do business with me."
"As always, my experience has been exceptional... I prefer to order by phone - it's not that I'm not internet saavy... I just enjoy dealing with live people and especially with the T-Shirt Ambassadors on staff with CustomInk... a special shout out to Shannon Malinish... she was a pleasure to deal with!! Not my 1st time ordering t-shirts from CustomInk and it's certainly not my last... Excellent product quality, precision detail and awesome service!!! I will be back!!!"
"My order came just as it was pictured in the website, as always. After several experiences with CustomInk, some of which have involved the very helpful customer service reps, I can easily say they are best custom shirt designers on the web to work with."
"I am very impressed with the friendliness and quickness of customer service! They worked very well with me to insure that I got the products I wanted. They also shipped them to me quick and I received my shirts 4 days sooner than I thought. Awesome."
"I was very impressed by the quality customer service I received as well as the overall finished product. I created my own design, but with some assistance the graphic design team assisted in making my final product look GREAT! I've used CustomInk twice now and will certainly use them again in the future. For new customers the CustomInk website is very easy to use....Have fun designing your custom made T-Shirts! I am very happy with the final outcome. I am not certain if I am using the correct language but the designer needed to "digitalize" my image due to the type of t-shirt I selected. I was unwilling to change the style of the t-shirt so this was presented to me as an option in how we can make the image look great! I think the image actually looks very cool and the t-shirts look great!
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"The website is extremely easy to use. After I put in my order, I received a call with a recommendation to make my tshirt design better. At the last minute, I called to add 3 more shirts and they got right back to me . Their customer service was top notch. My shirts arrived earlier than expected. The quality is amazing. I would go back to them in a heart beat.."
"CustomInk was a great site to use, and the customer service was top notch! They really care bout what you order and strive to make sure it's of the best quality. I got a phone call from them with different suggestions on my print color so it would be better seen, very helpful!!
The product was great, the size was a little bigger than expected but still awesome!
I plan on using CustomInk For many more quality, custom products. The products are not only great quality, but the customer service was awesome and helpful!"
"I can honestly say that my customer service experience with Anthony was the best I have had in recent memory. He met all of our needs, changed some details on the logo to ensure the highest quality when printed, and found ways to make sure I got the best deal possible. He was the bomb diggity and I hope other Custom Ink customers are lucky enough to get this dude's service. Top notch guys, top notch."
"We're a nonprofit organization that provides sports for children with special needs and have gone through 8 screen printers in the last 8 years. All of them have been local (thought that was the right thing to do - keep them in our own community) but no more! The quality and professionalism of you guys are far superior to any other company we have ever dealt with. We're very happy with CustomInk and plan on staying with them for years! They really care!!
Excellent quality of shirt, fantastic ease of designing the shirt ourselves on the website, very fast an accurate shipping and turn around time and wonderful packaging!"
""LOVED IT!! I will, without a doubt, use the website again and again. Already planning on my girls volleyball team jerseys and future parties we will have. Can't say enough good things about our experience. Had to call customer service to make sure I was doing everything right and I spoke with a very friendly and helpful rep. This is my go to place for shirts!! "
"Everything was fantastic. The shirts were a perfect fit. Color, quality, and design were all well received." "
"I love everything about your website, company, superior customer service and the happy feeling you guys gave me when I opened my delivered box. Thank you!
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"Customlnk was very helpful to me and my group. The customer service people were efficient, patient and allowed our group to get shirts that they loved. Everything about the company was simple, easy to use and of excellent quality. We will definitely be using them again next year! "