ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2012-10-09

"I was extremely satisfied with the shirts I ordered through CustomInk.com! The shirt material was of very good quality and the sizing charts were very helpful. I would refer others based on the quality of the end product alone, however, I will recommend and even encourage others to do business with your company because of the amazing customer service! Everyone I spoke to on the phone was kind, helpful and knowledgeable. It was truly a pleasure doing business with CustomInk.com.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-10-09

" I have to tell you guys: the customer service experience was among the best I've ever known. We had a problem with our original logo choice (it was copyrighted), and when I found out, I was very concerned that it would affect the delivery date. The customer service reps not only helped us get the logo situtation straightened out, but they helped us perfect the design, and they checked back with us numerous times to make sure everything was to our liking. We're an Air Force intramural team, and we got several e-mails thanking us for our service, which is always appreciated. Everyone had a great, helpful attitude. After our logo troubles, our jerseys still came in three days early. Simply astonishing! So thank you for everying, and I hope your customer service attitude never changes. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-10-09

"Your company has far exceeded our expectations with regard to professionalism, courtesy and quality.
I cannot commend you enough regarding the QUALITY of our shirts!!! I love well made products and CustomInk takes first place in my book!!! Please, never skimp on quality, you'll maintain your customers that way.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-10-08

"We have an excellent experience with this company. It was our first time using them and we will use them everytime. From the product to the customer service, they are a 10! Everyone raved about the shirts, and for the cost, we will defiantely recomend them to our other properties and use them again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-10-08

"To be honest, I never fill these reviews out. However, I felt it would be a disservice not to in this case. This is the 3rd or 4th time I've used CustomInk and each time I'm treated like I've been working with them for 20 years. Each voice I hear or every email connected to the order is positive, upbeat and provides such an invigorating experience. I recently used my latest experience with CustomInk in a Daily report that I send out to my employees. A big part of my business is also customer service related and I couldn't be more impressed with how your company is run. I would love to send 'thank you' cards to every employee connected to my orders as they truly have provided one of the best experiences I've ever No complaints. The shirts came out great!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-10-08

"CustomInk exceeded my expectations in every way. There attention to detail and customer service is some of the best I've ever experienced. I had a small order but I was treated like there most important customer and it was even delivered 3 days early. I would recommend them to anyone and most definitely will use them in the future. I want to thank everyone for your excellent service!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-10-08

"The t-shirts were needed last minute for an event. Ease of ordering was great and the shirts arrived exactly on time the day before as promised. Both the printing and the shirts themselves were high quality and they were packaged in a way that made distribution very easy. I order a great deal of merchandise for my company and this was one of the best experiences I've had with imprinted clothing to date. Keep up the great work. Great experience. Will be ordering with you again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-10-08

"The entire process of working with Custom Ink was great. I originally went online and then finished up with a gentleman on the phone because I had 4 different products and wanted to find out what I could get for a discount. The quality of the product was great. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-10-08

"Great service, great product, great design features, great customer service, just great!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-10-06

"Everything from designing to delivery was a smooth and positive experience. The staff was incredibly helpful at making sure our orders were perfect.

Thank you from all of us at CustomInk. We come to work each day eager to see our customers' exciting new t-shirt designs and to learn about the great stories behind them. But what gives us our greatest pleasure is reading a review like yours and hearing that everything turned out great!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-10-06

"CustomInk will be used again for sure. The website is so easy to use. The company even donated to our team for the American heart association walk that we are participating in and the reason we ordered our shirts. Love you guys and will definitely tell everyone to use your site!! The shirts came out great! All my coworkers and our family members love them. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-10-06

"Once again, we received a t-shirt better than the one I imagined! Many thanks to Theoni for her design assistance. It's great to have the convenience of an online, direct service while knowing my product is receiving CustomInk's personalized attention to detail."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-10-06

"I have been a customer for many years. The quality of service, speed of ordering and delivery, and attention to detail always exceed my expectations. general comments: We really love these shirts. The material is soft and feels luxurious. This shade of red is amazing (and we buy a lot of red shirts!)"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-10-05

"CustomInk is the easiest, most friendly, most honest, and hard working company I have found online. I've been a repeat customer three times now, and CustomInk continues to impress. My latest experience was the best. I ordered several dozen shirts, and a service rep contacted me to tell me she had found a way to produce the shirts that would cost me LESS money. What other company does that? Thanks again, CustomInk.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-10-05

"The initial service and follow-up that I received was amazing. The final product was exactly as I pictured it in my mind. The website was easy to use and their prices and turn-around time are unbeatable. Thanks again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A