ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2012-09-25

"I found the website easy to use. The quality of the shirts is very good. Delivery was ahead of schedule. I ordered them or a charity event for the Alzheimer's Association. Your company noticed this upon my placing the order and gave a small donation towards our team efforts. You even gave us information about submitting a photo for a chance to receive $100 off our next t-shirt order. It felt as though your company genuinely cared which is hard to find, especially in a company you happen to find online.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-09-25

"Everyone that I had contact with during the process was extremely helpful and curteous....especially Dana. It's easy to feel a bit uncomfortable using a new company that one has never dealt with before, but the customer service was so fabulous and it made me feel confident that I had made the right choice in choosing CustomInk.com. Definitely reccomend!!

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-09-25

"cool company, great products, multiple re-order of the same product, every time I need them!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-09-24

"Everything turned out great! The shirts arrived and were just what we were hoping for. The customer service was excellent."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-09-24

"Website was easy to use, provided plenty of options and customer services was quick. Order arrived earlier than promised and looked exactly as pictured. This was my second set of Foldable Bottle Koozies. We loved the first ones, have been using them for 3+ years and they still look good. Thanks to everyone at CustomInk!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-09-24

"Great Customer Service! Easy! Quick and professional service! Great Experience overall, will defiantly use them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-09-24

"This was the best experience I've ever had in ordering customized products of any kind. The website for CustomInk was the first thing that impressed me, including their design module and selection of various t-shirt types and sizes. I was thoroughly impressed with their customer service over the phone and by e-mail. Never have I had such great follow through on an order and with such precision and attention to detail. And the shipping was lightning fast! I was floored! Danny was the reason this experience went from unbelievably glorious to absolutely stellar. He is truly wonderful. The only thing that I would like to see more of is continued expansion of other products to customize and lower prices or discounts. It would just make me think of more reasons to order products from CustomInk! The shirts ran a little larger than we anticipated, but are great nonetheless. This whole process has been such a breeze with the superior website and customer service. The screen printing was absolutely fantastic and turned out to be so clean and crisp on the shirts we chose. CustomInk's design module was the best I've ever used and only succeeded even more by their amazing customer support."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-09-24

"We loved the t-shirts! They even came in the mail before they were scheduled. I was worried about the quality (it was the first time ordering from this site) but I ended up being very pleased with the results. My boss already has me designing another t-shirt for a conference our college is hosting. Thanks CustomInk! Great quality t-shirts, sharp detail on the images."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-09-24

"When I first called CustomInk it was 9:15pm on a Friday or Saturday night. Needless to say I was expecting an answering machine. When someone actually picked up, answered questions and talked me through the shirt making process, I was blown away, but not as blown away by how happy and personable the guy was. I like your alls business and it is something I can get behind 100%. Thanks for being so enjoyable to work with. I now know where to go for my shirt making needs. Everything looks great, just as expected from the design on-line.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-09-22

"Everything was wonderful! I even referred my sister to you and she placed an order for her Tough Mudder team. She was very happy with the customer service, as was I. Thank you for a great experience - we will use you again in the future :)"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-09-22

" I have found the perfect match for my wants and needs. It is a company called customInk. Their associates, especially Bo, Laney, the production and shipping departments. Have welcomed me into they're family as both a client and a friend. All I did was see a television commercial and go to my computer, from that point on a desire was fullfilled that has been looming for eight years. A moment of clarity if you will. Having been directed to the correct product style and a design that has impressed both the charitable accounts and the sales departments, I have decided to never again have to look for a supplier or assistance from any other company."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-09-22

"We needed T-shirts for a Memorial Golf outing. I heard about CustomInk and thought I would check them out. I was impressed with what I saw on line so I said "why not". My experience was awesome. I had to make some changes to my order and the person on the phone was very helpful and customer oriented. Every step of this process was excellent. I loved the idea of getting a "preview" of my product before it was actually done and that I had to sign off on it. Thanks again for the wonderful experience with your company. I will definitely be ordering again and highly recommend you to others. Diane Hoover"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-09-21

"I used to think "another company" was the best source for lower quantities of shirts. I found CustomInk because somebody else went with them, and I said to myself "I wish they had used "another company" because I have an account with them." Si I ordered about 6 months ago for a small quantity of 10 shirts. They were so much better in quality! I wanted different text on the back of each one in a particular font. Rather than making me upload each phrase as a jpg, they downloaded the font and gave me the cheaper way to go by customizing with "names!" When it came time for another charity event, I thought I'd get 10 orders and priced the shirts accordingly. The took my design, improved on it, asked what I thought, then kept taking last-minute additions to my order even though it was a rush order, and I still got it the same original day promised! The shirts were not individually packaged, wasting natural resources, yet still well-protected from any weather they may have encountered in shipping. We ended up selling over 50 shirts at the original price, meaning I had almost $400 additional to donate to our charity. On top of that, Custom Ink sends me an email and says, "hey, looks like these might be for a charity event. Where can we donate? It was $20! Name another company that gives unsolicited donations of ANY size? If you are cynical, you might say they're just buying my business. Well, it worked, because that $20 advertising expense is why I'm writing such a long review. CustomInk is OVER THE TOP in satisfaction, quality and service. I'll NEVER go to "another company" again!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-09-21

"I can tell you that I will be using this site again. I loved the service the speed and the quality"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-09-21

"Needed t-shirts for an event and was planning on printing the design myself and ironing them on. Then I saw a commercial for CustomInk on tv and decided to try it out. The website was extremely easy to use and gave me so many options including quality/price of shirt, colors, fonts and placement of wording. The website said they needed 2 weeks to ship out an order but my event was 13 days away. I chatted online with one of their customer services reps and not only did they provided me with all the information I was looking for but they also said that if I placed my order that day over the phone I would get them in time. I did just that and my t-shirts arrived within 1 week. And, the price I paid for each printed shirt was LESS than if I would have done the project myself. I am completely impressed by CustomInk and only hope I have another event in the future that I can utilize their business.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A