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Verified
5/5

2016-01-20

I love CustomInk!

"Everything was exceptional! The customer service and design teams worked with me to create the perfect design for my pint glasses, and everyone was prompt and courteous! The product is very high quality as well, and the glasses were packaged nicely for shipping so that nothing broke. CustomInk will definitely be receiving my business again in the future."

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Verified
5/5

2016-01-20

We tried the rest - then found the best!

"We had t-shirts printed by another company and were dissatisfied - not necessarily by the results, but by the lousy customer service. CustomInk was incredible: they did a great job, were responsive to our feedback, kept in close touch, and did NOT deliver the t-shirts the day they promised - they arrived 2 days early! After fighting with another company over a simple order, it was a pleasure to work with such a professional and well run organization, full of people who seem to really care about their customers. This was our second order with them, and trust me: we will ALWAYS choose CustomInk!"

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Verified
5/5

2016-01-19

Pleasant Surprise!

"I was hesitate at first, never using a website for ordering; however it was a pleasant experience!! From the easy set up of my design, setting up the order, taking online payments, and the customer service! I received my order the Friday before the Tuesday it was supposed to be delivered!!! The quality of the product and screen print was fabulous!! Very, very Pleased! Will be using again!! As a matter of fact, I have already submitted the fundraising links to my fellow board members on a Rec board."

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Verified
5/5

2016-01-18

Use CustomInk - why choose anybody else?!

"Quality of the material - top notch!
Fit - True to size!
Colors are fantastic looking.
Shipping - Items showed up before they were promised!
"

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Verified
5/5

2016-01-15

Consistently Great Customer Service, and Shirts Exceeded Expectations

" I spoke with three different CustomInk representatives between researching options and placing the final order for performance shirts for an upcoming fundraising event. Every person that I spoke with was phenomenal -- professional, knowledgeable, helpful, patient, and friendly. As promised, we were credited for samples ordered toward our final order. When we received the Badger B-Dry Performance shirts (and much faster than expected), our entire staff was thrilled with the result. They look fantastic, and our design looks crisp -- truly perfect. The cost of the shirts was very reasonable, and I would definitely order from them again."

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Verified
5/5

2016-01-14

Tiny Titans

"We recently purchased jerseys and hoodies for my son's arena football team. Custom Ink and Pear teamed up together to help sponsor our team for the jerseys and was a huge help considering my husband put together within a few weeks ad had no time for fundraising so the boys could match. Also we ordered hoodies for all of the boys and a few of the parents, not only were they exactly what we wanted they came early! Would definitely recommend Custom Ink to anyone looking for custom apparel. "

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Verified
5/5

2016-01-13

Swimmers looking sharp!

"We had a great experience with Custom Ink! We were able to order crew neck sweatshirts in our school colors (not many places have cardinal red). Customer service representatives were very nice and helpful. Our order was placed right before the Christmas break, on December 18th. Once our order was shipped, we had it in our possession two days later (we received them on Friday, January 8th). From order to delivery was 3 weeks. We will definitely be ordering again in the future! Thanks Custom Ink!!"

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Verified
5/5

2016-01-12

Excellent Work

"From the very beginning of the process, this was an excellent experience as a customer. An easily navigated and usable website, incredibly friendly and quick-to-respond customer service, and an orderly arrival of the package with the product completely left intact. Thank you for such an amazing job well done"

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Verified
5/5

2016-01-07

"Some friends and I wanted to make a t-shirt for a camp staff reunion, and CustomInk was the first printing site we found. Prices are affordable, the website is laid out so that it's easy to maneuver and create a product, and the ordering system is not complicated at all! I received emails reminding me of the design I had started on the website, and during the ordering process everything was explained to me in a timely way through email and website prompts. Free shipping was awesome! And the shirts came by the date they said they would. Very quick processing time for a really great finished product! Thanks CustomInk!"

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Verified
5/5

2016-01-02

"website: 7
customer service: 7
blank product: 7
printing/embroidery: 7
packaging: 7
general comments: Once again! Above and beyond quality service from the representatives on the phone to the printing of the shirt! As well as email status!
"

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Verified
5/5

2016-01-02

"Best service ever. Ours was a bit complicated due to a classmates death, one kid doing the design, others gathering sizes, other parents funding the initial buy of the shirts. Custom Ink made it all easy. Combined the accounts so all came together quick and easy. No question was too small. Really quite amazing customer service in this day and age! T-shirt Ambassadors they truly are!"

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Verified
5/5

2015-12-30

"In today's world when we often "speak" to computers and most companies appear to be less concerned about customer service, I want to thank you for having a wonderful staff. In placing my CustomInk Order 6780866, I needed assistance from the start. Sadly, I cannot remember the lady who had originally assisted me in getting my design created. However, both Carissa Warman and Lisa Botello have been wonderful in helping me get my order placed and ready! Carissa was extremely helpful in my very stressful and frustrating attempt in getting my order placed. At a time when your company could have lost my business, Carissa was very friendly and professional in assisting me in placing my order accordingly. In addition, she was able to add a jacket to the order. The results will be that a soccer player have his jacket as like with the other players on the team. Gratitude of such service extends from the player's parents as well. Finally, Lisa has been a great contact in getting the proofs of the jackets correct and the order finalized for process. Her promptness in answering my questions/concerns will ensure my order remains on the intended time line.

I congratulate you on having a wonderful staff! I thank you for having high standards in customer service. This transaction and customer relations has been the BEST I have encountered in many years. I will definitely return my business to your company again. In addition, I feel strongly in recommending your services to all my family members and friends.
"

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Verified
5/5

2015-12-26

"Fantastic! Your staff worked closely with me, taking my ideas, which I couldn't upload on you site as they were text documents, and making them look great! There was a lot of back and forth with many of your staff, but they were proactive and made sure the ball never dropped. The printed work looks fantastic regardless of the fact that it uses small thin text."

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Verified
5/5

2015-12-19

"There's a reason that I prefer to order from custom ink and not a vendor with my school district - the design ability, speed of printing and delivery, and the customer service. I'm always pleased with the service that I receive and the speed with which my order is placed, finalized, and shipped. You rock, custom ink!"

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Verified
5/5

2015-12-19

"First time ordering from Custom Ink and customer service was A+! Our t-shirts came out perfect, and delivery was fast! "

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