"Overall awesome. We've been ordering shirts since 2005 and have never been
disappointed."
"We had excellent customer service from the very begining. We had many questionsand they were able to help us. The shirts are excellent quality and deliver on time."
" I was so impressed with their team of customer service representatives.
I placed several orders, so went back and forth with a few different people, all who were knowledgeable, helpful and kind. I joked about an idea for a t-shirt in the midst of my event planning, and one of the representatives created an idea of a shirt and sent the link of her creation, going along the lines of my "joke." I thought it was great - I bought it. I was pleased with the quality of the products too.
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"Can't remember the last time I was so over-the-top pleased with a project from start to finish. From the first look online to the delivery that arrived a day earlier than expected, this was a great experience. Customer service really is there to help and I only needed them because I made a mistake. I'd give them a 10 if I could! "
"CustomInk.com was GREAT from design to delivery !!! The online design tools were simple to use yet sophisticated enough to allow me to easily create a professional looking design. Time until proof was incredibly fast & the proof was exactly what I was looking for when I added special instructions in the comments to my order. Delivery was amazingly fast & the quality of printing, as well as the quality of the tees & hoodies were also outstanding !!! Highly recommended !!! Will definitely use CustomInk.com exclusively for all of my custom printing needs !!!
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"I am on merchandise committee for my organization at Texas A&M. We had an issue with an in-town distributor earlier this year, so I really needed the shirts I made through Custom Ink to be a winner to make up for the flop on our previous set of shirts. They didn't disappoint at all. The design lab was cool and easy to use, the online payment system made it easy for group ordering, and the over-the-phone customer service I received was extremely helpful and pleasant. Overall, would recommend. "
" I will definitely be using your company for any future shirt orders. From the online selections to the customer service, I was not disappointed. In fact, I would say my expectations were exceeded. We received exactly what we ordered in a very timely manner.]"
"I had excellent customer service from Alex Booth. I was ordering for a school organization, and our shirts had the school's name on them. Our licensor took a really long time to approve the shirts, and Alex was so patient in working with them and with me, even when it came down to the possibility of having to change the design. Luckily, we didn't have to. Alex was great to work with and should get a raise or promotion or something!"
"CustomInk was exceptional. I ordered 30 shirts for all members of my sorority and I encountered no problems. I worked with many other companies in the beginning, but CustomInk prevailed over them due to their wide variety of products and customer service. Also, their speedy delivery and free shipping was a huge plus. I would definitely recommend CustomInk to anyone and I would use them again and again. "
"Nobody liked the sweatshirts. THEY LOVED THEM!! I mean they really loved them. We represent the mail men (and women) in the city of Philadelphia. I had the shirts printed in the deep royal (Postal) blue and gave them to select volunteers who serve on our various committees. And the guys can't wait to deliver their mail while wearing them. I just wanted to say thank you. And thanks for all of your help yesterday. We order the Hanes 50/50 hooded sweatshirt. They ran true to size. The color was exactly as advertised. And the quality of the material was excellent."
"As always, it was a flawless CustomInk experience! Your customer service staff is AMAZING (I had to reload artwork late in the process and not only was it not a problem, the customer service rep waited during a chat session to make sure the new art uploaded properly). Your upload and approval process is dead simple. And the quality is 100%. We LOVE the aprons. Thank you!"
""I am very impressed with my order from CustomInk! The Customer Service I received was Excellent, the product turned out great and arrived before my scheduled delivery date. I couldn't be happier and I will order again! The sweatshirts came exactly as shown on the website and are Heavy Duty. Thanks CustomInk!""
"This review is based just on the customer service. I just got off the phone with Customink after expressing my displeasure with the shipping company (something they could not even control). Not only were they apologetic, they refunded my rush shipping fee and then some. I've never experienced a company being so easy to work with, quick to make amends without a fight. Thanks, Customink, and shout out to Eric, Bryan, and Cooper."
"As always, CustomInk provided excellent service. They make it so easy and their shirts are very affordable. The shirts look amazing and everyone in the choir loves our 75th year commemorative shirt. There are several factors why I continue to do repeat business with CustomInk; there is NO set up fee, shipping is FREE. Also, they offer graphic design assistance at no charge and more importantly, CustomInk aims to please their customers. My shirts always arrive a tad earlier or right on time as promised. I will continue to do business with them. THEY HAVE THE BEST CUSTOMER SERVICE TOO. ALSO, IT IS SO EASY AND FUN TO CREATE AT THEIR DESIGN LAB ONLINE. I have been utilizing CustomInk for all my T-shirt needs since they first opened for business in 1999/2000... that's 16 years of SUPER service and great quality products.
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"I loved every aspect of ordering t-shirts from CustomInk! The process of designing and ordering the shirts was very easy, and the customer service I received while the shirts were being printed and shipped was unbeatable. I will definitely use CustomInk again next time I need t-shirts!"