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Verified
5/5

2014-02-15

"Excellent service, quality products, quick turn around! Extremely happy doing business with CustomInk and will use them again. The size and color of the hoodie as well as the screen printing are excellent. Sizes are good, hopefully shrinking is not an issue."

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Verified
5/5

2014-02-14

" 1st time ordering from CustomInk - this has been a fantastic experience - Elizabeth Moeller & Mikki Bond were absolutely outstanding in assisting me with getting the order submitted and the design.

Order delivery date was promised for the 18th - and was delivered 6 days ahead of schedule on the 12th.
"

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Verified
5/5

2014-02-14

"This is my third order from CustomInk. Two orders were for t-shirts for my photography company and the other was for my Relay For Life team. Such great quality and awesome customer service! When I placed this last order, I had chose a outline of my letters and the color was about the same color as the shirt, so customer services automatically took that outline out since I didn't need it and refunded me asap. Not too many companies would take the time to do something like this. Another great thing, is the website is so easy to use. I will be back for more!"

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Verified
5/5

2014-02-14

" Wow. I always get shirts for my team as a way of bringing them together. I didn't use CustomInk last year and paid the price in customer service and the overall product I received. This year, I came back and even that one guy on the team who's sarcastic and negative was "pleasantly surprised" and thought they were "great!" Wow. Awesome job CustomInk. You've won my loyalty! And special thanks to Danny in the customization of my uploaded patch. Awesome job!!!"

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Verified
5/5

2014-02-11

"We have used CustomInk now for the past few years and have had nothing but the best experience with your company. The service is outstanding and the quality of the shirts is to be commended. The customer service is such that whenever we have had an issue it was addressed immediately and resolved right then and there so we keep coming back each year and are very happy with the results. We thank you CustomInk for your help."

Thank you from all of us at CustomInk. We come to work each day eager to see our customers' exciting new t-shirt designs and to learn about the great stories behind them. But what gives us our greatest pleasure is reading a review like yours and hearing that everything turned out great!

We look forward to working with you more in the future.
"

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Verified
5/5

2014-02-08

"I recently ordered ~20 shirts for a group I am in. I was worried about ordering a whole bunch and not getting what I wanted. But CustomInk helped me with every small detail. They even let me order a sample, and then took the cost of that sample out of the bulk order I did. They made it easy to ask questions and I really felt like they cared about my product turning out just right. Here was my review to them! "You guys did such an awesome job. Everybody I talked to was VERY helpful and patient. Communication was fast and we got everything figured out. Definitely would recommend you all to everybody I know that is looking to do custom shirts. Thank you so much :). Material was great, I couldn't get the one I originally wanted, but you all helped me pick a similar shirt, and we couldn't be happier :). The size and color was great. I wouldn't change anything about the way the design was printed." "

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Verified
5/5

2014-02-07

" My experience with CustomInk was absolutely fantastic. The designers fixed the small things that I pointed out on the preliminary design, and the shirts arrived earlier than expected which was great. I love CustomInk! Will definitely use again. Everything was amazing!"

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Verified
5/5

2014-02-05

"What a GREAT company!! Awesome customer service, great products, way cool website with preview capabilities for shirt creation. Fair prices, excellent turn around. Follow up emails including tracking of the package. Wish more companies were half as good as yours.
We re-ordered the same shirt from 2013 in new colors and it looks even better in Tangerine and teal !!!
Haven't worn mine yet but it looks great, nice quality and a nice addition of shirt and ink color choices this year.
"

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Verified
5/5

2014-02-03

"They were great and even worked hard to save me money since I was using the same logo on two orders. "

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Verified
5/5

2014-02-03

"Working with the reps to get the best showing screen printing was great, I trusted their judgement and felt they gave me great options other than what was originally ordered to make sure that the shirts looked great. They were quick with return emails and the shirts were delivered right on time! They even changed the sizes when I had a last minute order. "

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Verified
5/5

2014-02-01

"WOW they are amazing; they CARE. I wasn't ordering jerseys or any of the usual; just shirts I custom created and they took such good care of them... and they came out FANTASTIC! The customer service through both orders has been wonderful; they really seem to take to heart each and every order. I will definitely be going back and will have friends going back as well. Thanks to the entire team (I spoke with many and all were wonderful) for their help and taking care of my order. :)"

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Verified
5/5

2014-01-30

"I am impressed that I got a reply so quickly, and it was not a canned reply. The quality, color and fit of the shirts were great. I have not personally washed mine, but I am anxious to see how that goes. As for my experience, we had a few bumps simply because our original design was color and texture rich. I had initially started this process in early December as part of the employees Christmas gifts. When I actually placed the order in early January, CustomInk had implemented a process change on the color redraw. Despite that, your team worked with me to honor my original plans, and to meet the expectations of what the employees had ordered. This is my second order with CustomInk, and I have never encountered anyone who didn't seem to be happy to do their job. That is Customer Service that will keep them coming back! Each good experience can lead to a customer utilizing CustomInk in other organization they are involved in when a shirt etc. is needed.
CustomInk obviously gets that! Kudos to the Team!
"

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Verified
5/5

2014-01-30

"Customer Service did an outstanding job! They worked with me on my tight deadline and made sure they kept in contact to ensure my shirts came in when I needed them."

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Verified
5/5

2014-01-30

" Both of the people whom I spoke to on the phone were very helpful and friendly. One even gave me her name and offered to have me call her back directly. I really appreciated this. You did an excellent job of working quickly and even with my having to get a school purchase order, you still honored your original shipping date. THANK YOU!"

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Verified
5/5

2014-01-29

"Working with CustomInk was a pleasure. I was able to do all of my edits online, and when questions arose I quickly had answers from Customer Service. They delivered on time, always followed up, and made ordering simple. I'd order more today if I could!"

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