ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2014-01-07

" Customink offers superb customer service. They are also very patient with you. I recommend Customink to many people.
general comments: I loved everything! The colors look nice. The different type of printing feels very different, and I need to get adjusted to it. It feels kind of sticky. (I had a previous t-shirt that was printed differently, so the contrast is very jarring in a way.)
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-01-03

"CustomInk has always met my expectations. This is the 5th or 6th order that I've put in with them and they are always helpful and reliable. The website is super easy to navigate and design and the product is exactly what you see on the website. Delivery is very fast and arrived exactly on the target date. I love CustomInk and will order again!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-01-02

"My overall experience with CustomInk was awesome. The customer service team was a great help when I needed an answer to questions, and they even called me to say their opinion on color combinations so that my clothing was designed the best that it could possibly be. The clothing came in a good amount of time and the condition of the material of the clothes and the print on them was in perfect condition. The only thing that I would say was not the best about the experience was that one pair of the pants that I ordered I will be receiving later than the rest of the order, but that's not a problem and the CustomInk team handled the problem very well which I am so glad about. I will definitely use CustomInk services again for future clothing that I need to create without a doubt!
The quality of the materials used to the pants and shirts that I ordered were great! The color as well as everything else about the product met my expectations. The clothing that I ordered looks great and I can't wait to wear them!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-12-27

"Great experience.  Quality merchandise and delivered on time for the holidays.  Would definitely do business again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-12-24

" My experience with CustomInk went above and beyond my expectations. I was amazed by the ease of the online design platform and quality of phone customer service. The t-shirts are fabulous and I am soo excited to share them with my family christmas morning. Thank you CustomInk!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-12-22

"My experience with customink.com could not have been better. The website was clear, user friendly and easy to navigate. I felt like a professional t-shirt designer in no time flat. I also had two or three interactions with more than one person during my design process and I could not have asked for more polite or knowledgeable people to assist me. Thank you customink.com, for everything. I will be back for my next design project."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-12-20

"CustomInk's entire process was so easy, and we are so pleased with our order, the quality of the shirts, the printing, and the amazing online design and ordering process. I particularly appreciated the size charts with photos of actual people modeling the shirts so I could best determine what product I wanted to order. Shipping was quicker than expected. Thanks, CustomInk, for an excellent all-around experience. I will be ordering again very soon!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-12-19

"Thank you. The service was an excellent experience from start to finish. Super customer service when placing the order (walked me through the ordering process), ease of on-line designing (create you own shirt), to super fast delivery (was told 8-10 days, but received in 5 days.)
General comments: Exceeded my expectations.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-12-18

" CustomInk exceeded our expectations! The sweatshirts turned out wonderful. The person that I talked to from customer service was very friendly and knowledgeable. They helped me to improve upon my design. They really cared about how it looked, and I really appreciated it. The website was easy to use and easy to navigate. I was very pleased with CustomInk overall. The sweatshirts are warm and the quality was good. My organization was worried about the cost, but it was worth it because of the great service and good quality. The color is quite accurate. I received the sweatshirts I ordered three days early!!!

I recommend using CustomInk. The sweatshirts turned out great and they made it as stress-free as possible!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-12-17

"Great customer service! They let me split my order using different payment methods and they gave me a discount. The quality of the product is great. I would definitely use custom ink again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-12-17

"Top-notch customer service, top-notch printing, and top-notch t-shirts. I was very pleased with everything.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-12-17

"CustomInk did a wonderful job with our organization's t-shirt order! It was easy to design the shirt and place the order and the shipping was extremely fast. Furthermore, the printing and shirts themselves were excellent quality. I have used CustomInk twice and would highly recommend them!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-12-17

" Love working with Custom Ink! I have ordered multiple times, with bigger orders each time (this time was an order of 77 shirts), and they consistently give the best product for the best price, and with amazing customer service. It's a big enough job being the "team spirit" person trying to organize a large group to order shirts... the website made it so so easy for me to know what products were available (we needed youth through adult sizes available in the same product, and we had very specific neon color requests), what it would look like with our image, and what it would cost... Their set-up made it much less stressful for me to make my group happy because I could show them the picture of the shirt and make adjustments as needed before ordering...and the more shirts I ordered, the bigger the discount per shirt was (motivation for all to participate to bring cost down, and make it affordable for everyone!)... when I had to call in to make adjustments, I was impressed with the friendliness of staff, and the quick turnaround... AND my order arrived earlier than I anticipated! Amazing! The shirts were as neon as we hoped they would be!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-12-16

" I had an excellent experience with CustomInk. Designing the t-shirt online was a simple and easy process, and any time I had a question I was quickly able to get in touch with a sales person."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-12-16

"In creating a tshirt for my family, I looked at several different options including local printers. I ended up deciding to have CustomInk print my design because I had received excellent recommendations from friends and because the website was easy to use, informative, and included outstanding customer service. Throughout the design process, several CustomInk designers were in touch with me to advise me about the font, size, and images I selected. Everyone I worked with was incredibly professional, thoughtful ,and helpful. After ordering, the product arrived promptly in the mail. The packaging was strategic. The shirts were in a plastic sleeve inside the tightly wrapped box. When I opened the box, I was thrilled. I will absolutely recommend CustomInk to friends, and if I have another project in the future, I will use this source.
The tshirt material, size, and color were precise; they fit my expectations exactly. The color presented on the website was a bright sapphire. The tshirt I received in the mail were the same, attractive color. The quality of the fabric is excellent. After a few washes, the color has remained constant. The product is easy to dry and does not wrinkle any more than another product.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A