" From start to delivery I was totally impressed. Once we received the shirts I was showing them off and telling everyone about CustomInk. I will be ordering more - that's a promise!!"
""I absolutely love your company and I have already referred four people to place orders with you guys. I must say that your people are awesome!!! One person in particular that I dealt with was Jerry Morant. He could not be any more helpful and wonderful. He was very quick to respond back to me via email and/or telephone. He was extremely polite and professional. I can tell that he loves what he does and cares very much about his customers. Having employees like Jerry speaks volume about your company. I am a returning customer and I will not order my custom Ts from anywhere else but the CustomInk. And the main reason for my return is your, simply, wonderful employee, Jerry Morant. This guy is fantastic!
All high ratings..."
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"Excellent customer service, always available. Seamless transition from Internet to phone was especially impressive. And, if I called back with qustions and had different reps, there was no playing catch-up - not sure how they did it, but it was appreciated. "
""The shirts came out exactly the way I designed it. I'd recommend Custom Ink to anyone needing shirts for any occasion. What I like most is that the website provides an easy way to design any shirt. I also like the e-mail sign up sheet for each person to place an order. Thanks Custom Ink! The shirts are perfect. The color, size and design looks great!"
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""I thought the whole process was great. I especially love that someone actually answers the phone when you call no recordings. Everytime I have called whoever answers the phone is happy to help and very cheerful. Very refreshing!!!!
No low ratings met and exceeded our expectations!"
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"Blown away! CustomInk understands customer service! I actually spoke to someone who worked for the company and not some zombie at a hired outside service who couldn't care less about my satisfaction. The Customer Service person (Kathleen) was wonderful!!!! It is their customer service personnel that makes the big difference in me coming back to CustomInk!!!! What a pleasure it is to speak with someone who has the follow-through, common sense, intellect and an honest interest in pleasing the customer! Last year I had the same positive experience with a customer service provider by the name of Matthew T. who treated my small order of 4 shirts as though it were as important as an order of 4,000 shirts. This company should give lessons in what great customer service means.
Their ads should read "The art of customer service is our greatest asset"."
"website: 7
customer service: 7
32 Hanes Youth Beefy-T (Navy): 7
printing/embroidery: 7
upload: 7
packaging: 7
testimonials: yes
experience: WOW!
order again?: yes
testimonial: Unbelievable company, customer support and people that work for CustomInk. Laney Caspio was unbelievable in support of our cause and for giving us other information in how CustomInk can help our Team cause.
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" "You are usually lucky if you talk to one kind and helpful person in a customer service situation, but I had to call three times regarding changes and every single person I spoke to was exceptionally helpful, cheerful, professional, and made me feel like my satisfaction was their number one goal in life. Every single question was answered, smart suggestions were made, and I was left feeling that my order was each person's highest priority. I was so impressed that I have told everybody what a great experience it was to work with this company. Keep up the great work!
general comments: The shirts turned out so well! The quality was better than expected and the color was rich and bright. The design was exactly as expected and looked very professional. Every person that received one was impressed with the look and quality of their shirt. In addition, the shirts arrived early! It's so nice to be pleasantly surprised."
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"The design process for creating my shirts was simple and painless. The fact that a designer reviewed my design prior to printing was the kicker...I couldn't match the shirt color perfectly to the logo background I was trying to place, and the only logo I had was a .jpg with a background layer that couldn't be removed. To address this, all I had to do during checkout was write a little note about it and the problem was fixed. Not only that, but I got my t-shirts early and they were even better than I imagined they would be. I will definitely use CustomInk again. Very satisfied over here. Thanks, guys!
suggestions: The color of the shirts was well-represented on your website and the quality is great."
"CustomInk is a wonderful company to work with! I love their customer service, especially that they check the way the design will look on the shirt, & they fix it for you even if it's only a smidge off. Also, I truly LOVE how the shirts are packaged! It was a surprise to open the box and see the shirts all nicely folded and covered in a plastic bag and seal. Thank you for caring about my purchase CustomInk!!!"
" I could not be more pleased with the results of my order from CustomInk. Easy to use website. Great help from the design department. Excellent quality materials. Delivered well before the promised date. WOW is exactly how I feel about this experience. I am a real estate agent and showed these to dozens of people in my office. I am having a hard time thinking of a better experience I have had with any service provider. Well done!
High marks all around. I am delivering these custom tank tops to my daughter and her friends on Friday and can barely contain my excitement about it."
"The customer service was excellent. The design was a hit. More orders will be forthcoming."
"As soon as they answer the phone you can tell that customer service is very important to CustomInk. They helped me design my shirt, told me what would look best, and kept in touch through the whole printing process. I am very satisfied with my shirts and I look forward to using CustomInk in the future!! "
"I recently used CustomInk to order shorts for a fundraiser for a friend who needed surgery. We originally went online just to play around with designs and then we were going to find a vendor locally to do the shirts for us. We were so surprised at the structure and simplicity of CustomInk's software and the selection of shirts and graphics. CustomInk definitely beat all the local bids we had and the work was phenominal! Once we had our design, Heather with CustomInk suggested a few minor details to change for our final product. She was so helpful and called me immediately after sending me my preview to make sure everything looked good. I never expected such great customer service from a web based vendor. Our shirts have been a big hit and we will be placing another order soon for a second run. I will always use CustomInk now for any Tshirt prints we need. I have recommended CustomInk to all our school sponsors! Thanks to Heather and CustomInk for the best experience ever!!"
"Awesome experience...the liason Cat Quinlan did an amazing job w/ helping to explain as well as ensure everything stayed on track!! "