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Verified
5/5

2013-06-06

"I have nothing but good things to say about my experience with CustomInk! The whole CustomInk staff is certainly #1 when it comes to customer service. They make ordering t-shirts a smooth, hassle-free process: the website is great and easy to use, I loved being able to speak with someone about my design and pricing, the staff was friendly, cared, and responded back to me by e-mail very quickly with questions I had, I got to approve proofs and confirm the order, which ensured me I was getting exactly what I wanted, and the shirts arrived on time, nicely packaged, and were of excellent quality. I would, without a doubt, order from CustomInk in the future! "

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Verified
5/5

2013-06-06

"The reason I came to the website in the first place is because I needed teal shirts and they had them! Once on the website I was thrilled to see the selection of colors, logos, shirt and brands. Creating a shirt was easy and I really liked the prompt that showed me how to make the shirt a little less expensive. The most impressive part of my experience (other than the awesome shirts) was the custom service. I was worried about shipping in time and spoke to 3 different folks over the course of a week. All three were wonderful! They were informative, efficient, and nice!
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Verified
5/5

2013-06-06

"This was a reorder. The quality of the first batch of shirts -- including screen printing, color, and shirt "feel" -- was so nice for what we paid that we sold more shirts than we thought we would and needed more! There was no hesitation about coming back to Custom Ink because the experience of the first order was so positive. When people ask me about the shirts (and they do!) I start sounding like a Custom Ink commercial. We're an all-volunteer not-for-profit group, so "easy" and "affordable" are VERY important to us... Custom Ink delivers both, with extra doses of "friendly" and "helpful" thrown in. :)"

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Verified
5/5

2013-06-06

"I was so impressed with the customer service from start to finish. I was given lots of help tweaking my uploaded design so it looked just right on the sweats. The quality of the hoodies was better than I expected too. I gave 6 out of 7;cause everyone has room for improvement. But this was a great experience for me.Super customer service! I would recommend your service to my friends.
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Verified
5/5

2013-06-05

"After working with you the first time, I was making a decision between coming to you again and a competitor. Yet my hesitation only lasted a brief second - I knew that you would provide unparalleled customer service that no other shirt design company can match. And minutes after I submitted my order, I knew I made the right choice. Your staff immediately contacted me to review my order and make changes, and my shirts even arrived a few days ahead of schedule, despite the fact that I only gave 1 week for the shirts to be printed and shipped. You have again far exceeded my expectations."

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Verified
5/5

2013-06-05

"I am Very Satisfied with my order, My shirt came out Perfectly I am very pleased an happy with it"

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Verified
5/5

2013-06-05

"Every year we create our Relay for Life tee-shirts through CustomInk. I have always had a positive experience! Everyone is so nice at Custom Ink - always willing to help. If you need help, they are just a call away and they ACTUALLY answer the phone! Would not think of going anywhere else for our Relay shirts. When the order comes, everything is as expected!
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Verified
5/5

2013-06-05

"CustomInk is SO easy to work with! My questions are answered in no time, and the process for choosing a style and design is a breeze! No hidden fees and pricing is very transparent. Best online retail experience I've ever had!"

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Verified
5/5

2013-06-05

" Reunion is in Leon, W. Virginia on 6-15-13. I was impressed how fast the shirts were delivered. They look great!
suggestions: I did not take them out of the box. They just look so good, I want them to look brand new at the reunion.

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Verified
5/5

2013-06-05

"The customer service level was excellent. They really listened to my concerns and were knowledgable. The product came in a timely manner and the shirts were even brighter colored than I expected. They look awesome!

I was worried when you couldn't select multiple colors on the website, but it was only a quick phone call to ensure the shirts came the way I envisioned. I had priced out several other personalized shirt companies, and CustomInk was much cheaper and straight forward. I will be using them for any other shirt orders I need to place!
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Verified
5/5

2013-06-05

""I was really impressed with CustomInk's customer service. I was ordering multiple designs at once and Cate was very helpful and super friendly. Peter in satisfaction assurance contacted me promptly and made some great recommendations when confirming the design, and my order arrived on time. I'm looking forward to working with them again for our outing next year.
I was really happy with how all of the shirts turned out. I had fun with the design. In one instance I was unable to find a graphic that matched what I was looking for, but found one that was close. Peter contacted me, and was able to match the graphic and make my design that much better. "

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Verified
5/5

2013-06-04

""Again, I LOVE the shirts. The process of designing was very easy. Customer
service helped with a question I had about placement and color of the Custom Ink
logo and instead of taking away from the shirt, it actually added to it. I
wasn't expecting my shirts until tomorrow and I got them last Thursday, so I was
overjoyed at getting them that quick. The overall experience was a 10. I'd give
it higher, but I haven't actually counted the shirts yet. lol....I'm sure it'll
be perfect too. I'll gladly send people your way and I'll definitely order
again. I absolutely LOVE the shirts. The sizes were great, I love the quality
of the shirts, & the color is very vibrant. Truly exceeded expectations."
"

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Verified
5/5

2013-06-04

"Everyone was super helpful and made it easy to do business with your company. I work in the service industry so I appreciate good customer service and y'all nailed it! I'll definitely order again. "

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Verified
5/5

2013-06-04

"The customer service is unparalleled by any I've seen. Each person I dealt with was polite, courteous knowledgeable and helpful. The shirts were great. Overall, the company was a pleasure to deal with. I HIGHLY recommend them."

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Verified
5/5

2013-06-04

"CustomInk is the best! I've had nothing but good experiences with them in my random t-shirt ordering. They have the best customer service and help with making sure everything goes just right and as quickly and smoothly as possible! xoxo"

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