ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2013-05-30

"Customink is one of the absolute best companies I have had the pleasure to work with! They were so helpful when I called with questions and were very prompt when returning emails. I loved the experience and hope I have another opportunity to purchase shirts from them. Truly wonderful company!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-05-30

"As always my experience with CustomInk was fantastic, couldn't ask for better customer service. Design and shipping are balzing fast and the print quality is outstanding, I always recommend CustomInk to friends."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-05-29

"
I love CustomInk. For years we have been ordering shirts, hoodies, etc. from companies who take 6-8 week to get the order to us only to have the proof ignored and the wrong phone number put on the shirts. CustomInk's customer service is unbeatable. You ask a question, you get an answer right away and you don't have to worry about harassing salesmen calling you

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-05-29

"We have done business with CustomInk since 2008 and we have always had a good experience. The product including the screen printing has always been high quality and their customer service is great !! They always go the extra mile for the customer !!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-05-29

"Working with CustomInk's website was really easy. I love that there are so many choices for t shirts, clip art and fonts. The end result was exactly what I had imagined. The T shirts were delivered on time as promised and the color and graphics looked just like the website preview. Great overall experience. I would definitely order from them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-05-29

"When they saw that my designs were not "quite right" (not centered, etc), the CustomInk team contacted me to suggest revisions. I went with their recommendations and my project turned out great! Many other companies would have just printed the designs as I had submitted them, but CustomInk took the time to make sure my project was perfect. Thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-05-28

"Overall I had a great experience. The customer service representatives were extremely helpful and very friendly. The t-shirts were delivered earlier than expected and they looked better than expected. I would definitely recommend this company again and use them in the future!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-05-28

" "I have continued to have great experiences with CustomInk. They consistently ensure customer satisfaction by asking the right questions, making great suggestions, and following-up in a timely manner. All of these things lead to making the best product possible."

"The quality of the material was great (50/50), with the right amount of stretch."
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-05-28

""My experience with the service team was exceptional. When I arrived home on Friday the box of shirts were sitting on my steps. The shirts looked so good that I put my shirt on and started bagging the shirts for delivery to the members of my group. Receiving them earlier than expected was truly a gift! We can all have our shirts to wear to the retreat as a group. Thank you CustomInk for great service!
The shirts from start to finish are perfect. Service team was beyond my expectations."
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-05-28

"Ordering was very easy. The customer service representative that took the order was very helpful and friendly. Shirts were delivered on time and look just like my design. Overall very satisfied and will be ordering from this website again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-05-26

"experience: WOW!
order again?: yes
testimonial: CustomInk has more than impressed me. What I thought was simply a t-shirt design website is so much more. It is a fantastic firm with a wonderful approach to its customers.
general comments: Quality, size, and color were all perfect and spectacular. I had no issues. Thanks for wonderful customer service and support as well.

CustomInk went the extra mile and did the little things necessary to make my life as the customer so much easier. I was responsible for two large orders and for getting a big group their sweatshirts. The job was easy. Never expected to hear from individuals; thought I was dealing with a big enterprise with only anonymity to offer.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-05-25

" My overall experience with CustomInk was fabulous! The website was easy to use and very helpful when I needed to make my order a little more money wise. Customer service was great. They gave me advice on my design which saved even more monies. The printing was flawless and the shirt quality was as expected. Correspondence regarding confirmation of order and design was quick and accurate. Delivery was early, which helped as I was in a time crunch.
I will always use CustomInk for all of my future orders.
Thanks to everyone there!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-05-25

"I had an order that was extremely large with multiple designs and a payment situation that could have delayed the shirts. I would really like to commend customer representative, David Osnoe, was an amazing help through the process and reassuring me that we would get our products on May 21st for our trip on May 23rd. We did. He really is a credit to the difficult position of customer service. He was always helpful and took the time to respond with concrete answers. I don't know what type of training you do for your employees, but David should be the model on which success should be measured. I trust Custom Ink. We ordered these shirts for our 8th grade senior trip to Washington, D.C. and the two shirts were perfect. We were complemented by other groups and the shirts from Custom Ink gave us a few things. Safety that we could recognize one another in a crowd. Uniqueness, that we had authentic designs that stood out amongst the other groups. Unity, that we all looked like a big family. I cannot say enough good things about these products."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-05-25

"This company is WITH IT! They have superb customer service and are so polite. No matter how difficult the art work you choose, they make it work. The quality of the shirts is top of the line. The company I use locally referred me to customink.com because customink.com could get me a cheaper price, and they did. I have referred a friend to them already. I also loved that I did not have to make a big order. I highly recommend this company. A++++++++++++++++++"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-05-25

"Great company. Super easy to design. Excellent customer service. Super fast shipping.
Everything was perfect. Just as we expected. Super fast turnaround and shipping. Keep up the outstanding work!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges