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Verified
5/5

2021-07-21

I love this store

"Great selection at reasonable prices "

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Verified
5/5

2021-07-21

Great company

"Cycle gear always comes through with great products, pricing and service! One of my favorite places to shop. Thank you Cycle Gear!"

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Verified
5/5

2021-07-18

Fast processing

"Shipped almost immediately!!!"

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Verified
3/5

2021-07-17

Poor service

"Easy order quality of merchandise was poor not sturdy on t
My ankles will need to return however know one will be willing to take back merchandise
"

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Verified
5/5

2021-07-16

Great customer service on so many levels

"Was looking to buy online because the local shops have limited stock. In addition, wanted to use discount from MSC completion and didn't see on the website when I went to check out. So, I called online customer service and had one of the greatest customer service experiences with Kelsey. First off, she was super friendly making me feel my business was valued and more important the simple value of person-to-person good energy. With a few emails I sent a picture of my MSC completion card and was set up with the discount. Then sent an email about shipping service to wake up to a response from Kelsey of the status of my orders. Even when I've gone into the shops I've gotten great friendly service from the staff. Cycle Gear has earned my friendship and business."

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Verified
5/5

2021-07-16

"Excellent customer service"

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Verified
5/5

2021-07-15

Great experience

"I have made many in store purchases but never online before this one. I really wanted this tank bag for a 10-day ride and it arrived in plenty of time. On day 6 of the ride now and it had working great! Thanks..."

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Verified
5/5

2021-07-15

Easy Ordering

"The process of searching products, placing orders and asking questions was easy and painless. I appreciate the products at different price points, and the ability to pick up at a local store if desired."

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Verified
5/5

2021-07-15

Fast

"They first helmet they sent had a slight break in the aft portion of the helmet. Went to turn it in for a replacement and the replacement came in the next day! Amazing. Same helmet but with no issues. Love the service. Thanks again! "

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Verified
5/5

2021-07-14

Good experience

"All good, quick delivery, packed well, great product"


Verified
5/5

2021-07-14

Their return policy gets an 'A' grade.

"On of the items I bought was too small. I returned it following their instructions and except for the shipping cost, I was immediately given a refund. (After all, it was me who ordered the wrong size)."

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Verified
5/5

2021-07-14

Great!!

"Very Good! excellent service"

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Verified
5/5

2021-07-13

Terell

"I really enjoy going into this store. The staff is always friendly and helpful."

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Verified
5/5

2021-07-13

Great Experience

"Purchased a item online and returned it to the store. The store didn't have the exact part I needed but they could order it and have it shipped to my home for free. "

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Verified
5/5

2021-07-13

Love it!

"Received my sale purchase quickly and without a hitch. Love CG!"

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