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Verified
5/5

2016-04-19

Satisfied Consumer

"I ordered some tables a few months ago from Cymax. I received the order quickly and very pleased with the product"

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Verified
5/5

2016-04-19

High end look for lower price

"Very easy to put together. Looks very nice. Very happy with my new TV Stand. Looks great with the matching end tables. Was shipped was fast. "

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Verified
5/5

2016-04-13

Leap of Faith!

"I placed this order for a vacation rental after I couldn't find the product locally. I phoned and was directed to a business account expert who expertly described the product and completed the order. It arrived shortly thereafter with damaged boxes. But because they were packaged so well UPS was unable to destroy it! There were 2 damaged parts out of 4 orders and when I called the replacement parts were shipped the same day, no problem."

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Verified
5/5

2016-04-12

Chic chairs

"I purchased 4 kitchen oak/white Windsor chairs to accent our oak table. The shipment arrived fast and well packaged. I was surprised at how beautiful and sturdy the chairs were. Also, they did not have to be assembled! Ready to use! Thank you, Cymax!! More purchases will be made!!



"

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Verified
5/5

2016-04-11

Condo furniture

"King headboard was easy to assemble. It looks great in the condo. It was the second one that I bought. "

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Verified
5/5

2016-04-07

Good quality / NOT Junk!

"This is a really nice looking entertainment center. It is of good quality for a fairly low price. My boyfriend put it together and it took him a little while (about 3 hours) as there are a lot of pieces. He is a carpenter so he probably did it faster than most. (He only swore once while putting it together so that is a good sign.) I got that sand color (or whatever it is called) but it looks nice and could go with almost anything. Overall, it is good quality and has a nice amount of storage. The only one thing I wish it had was little lights in the side glass panels but we are going to install some so my nick nakes can be seen easier. If you are just putting DVDs there it won't matter much and if you want lights, you could easily put in little clip battery lights that is if you do not have a carpenter friend. "

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Verified
5/5

2016-04-06

Sleeping peacefully in my beautiful bed

"Absolutely love my headboard. The fabric is gorgeous and detailing so pretty."

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Verified
5/5

2016-04-05

Filing Cabinet Excitement

"I loved my filing cabinet. It is classy looking, and was very easy to build. With very minimal assistance from my brother I built it the same day. I'm very suprised my package came faster than I thought it would. I most definitely will be buying from Cymax again! Not to mention I got a great deal on it, it wasn't to expensive. When it got here I was hoping nothing was damaged because of its journey, but everything was safe!"

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Verified
5/5

2016-04-05

No complaints!

"My first Cymax purchase. I already had the Sauder Carson Forge headboard from a retail store but needed a dresser. Researched and found Cymax to have the best price around. It was packaged very well and arrived when promised. I put it together by myself and am very pleased with how it looks and performs. "

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Verified
4/5

2016-04-05

Furniture Hound

"I ordered one style of twin beds, but was shipped another style. It's ok, but was disappointed. Now the front of one of the drawers has a flaw. We have not put the 2nd together yet. Also, the instructions were hard to follow. I would of liked pure wood also. Not pressed. But, for the price, I guess you get what you pay for. My email is: ****@****, I would like to know how the messed up drawer front can be rectified."

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Verified
4/5

2016-04-04

Double Trouble

"Ordered a Winsome Buffet & they delivered 2 of them, on separate days, 6 days apart. Contacted Cymax customer service & was told they would arrange to have the 2nd one picked up. After several attempts to clarify the pickup date, We we're finally contacted by Travis, who advised he was a Mediation Supervisor. He suggested that we could keep the Buffet and put it on Craig's List or donate it to a charity. We contacted a local church thrift store and donated the buffet to them."

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Rep reply posted 2016-04-06
A rep from Cymax Business, CymaxTK, has responded:

“Hello,

Thank you for your review though we are sorry to hear you are not satisfied with your order.

One of our mediation agents will contact you by phone or via email shortly to address any issues you may have.

Kind Regards,

Cymax Customer Support”


Verified
5/5

2016-04-04

I can now buy a bigger TV!

"The quality is very good. It was a two person job assembling as some of the parts were smaller and needed to be kept in place while additional pieces were added.

I would not hesitate to order other products from Cymax.

"

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Verified
5/5

2016-04-04

Great bookcase

"We purchased a 3 piece bookcase, it looks fabulous in our office."

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Verified
1/5

2016-04-02

Shipping delays and horrible customer service.

"4/2/16 - Placed my order over a week ago and never got a tracking number. I finally reach out to them and they tell me that not only has my order not been shipped yet, but that it's probably not shipping for another week or maybe even more. How does that kind of vague and useless answer pass for customer service? If the item was out of stock or back-ordered then they should have been honest about it from the beginning.

4/11/16 - UPDATE: My order finally shipped, but it was split into three shipments because it was too big. Two of the shipments were delivered but the third never arrived. Tracking information shows it was damaged in transit and returned to the shipper. No word from Cymax yet as to whether or not they ever actually intend on getting me the item I paid for.

4/26/16 - UPDATE: The last item in my shipment finally arrived... a full month after I ordered it. And after having had to call them every single day to follow up on my order because they're non-existant customer service never bothered to provide me with any updates on its status. Absolutely the worst online shopping experience I've ever had.
"

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Rep reply posted 2016-04-07
A rep from Cymax Business, CymaxTK, has responded:

“Hello,

Thank you for your review though we are sorry to hear you are not satisfied with your order.

One of our mediation agents will contact you by phone or via email shortly to address any issues you may have.

Kind Regards,

Cymax Customer Support”


Verified
5/5

2016-03-31

Very Much Worth It

"I was very pleased with the site overall and the shipping. I thought it wouldve took at least 2 to 3 weeks but my items were delivered to my door within that next week."

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