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Verified
5/5

2015-08-17

"I'm very happy with the look and the quality of the product I purchased, as well as the overall experience I had with Cymax Stores. My order was delivered in perfect condition, well packaged, and on the promised delivery day. I liked that I could easily track the delivery right down to the exact delivery time. Easy to pay using my Amazon account, too!"

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Verified
4/5

2015-08-17

"The chair is exactly as featured on the web site and arrived very quick. I would have given it 5 stars but it took several hours to put together so I have to say 4 starts. Other than assembly it is a beautiful piece of furniture!"

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Verified
5/5

2015-08-17

"The pricing was good and shipping was free. It was in stock and shipped quickly"

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Verified
5/5

2015-08-17

"love the patio chairs. One of the arms was broken. We called customer service and they agreed to send a replacement for the broken arm of the chair."

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Verified
5/5

2015-08-17

"I haven't open my purchase but the shipping was right on point :)"

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Verified
3/5

2015-08-15

"Product was missing hardware. Some items were broken and I am still waiting for replacements. This process has been going on since the order was placed July 27.

Update to original review....after some mediation by Travis at Cymax all of my issues were resolved with the pieces missing/broken. The transaction is complete and if it wasn't for Travis's assistance I would still be waiting for resolution!!!
"

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Product Returns/Refunds/Exchanges

Rep reply posted 2015-08-17
A rep from Cymax Business, CymaxTK, has responded:

“Hello,

Thank you for your review though we are sorry to hear you are not satisfied with your order.

One of our mediation agents will contact you by phone or via email shortly to address any issues you may have.

Kind Regards,

Cymax Customer Support”


Verified
5/5

2015-08-13

"I love my bar chair so much! they are so pretty and light~ great quality and design! everything is perfect~ Happy shopping experiences on Cymax~ "

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Verified
5/5

2015-08-13

"Cymax has good prices. but there is a catch. if you had to return the product, you may end up loosing all your money. they charge restocking fee, shipping charge and you need to pay the return shipping which is enormously high. I think these info hidden in their return policy. if you haven't seen the product, i would not suggest to use this web site. I had bad experience. you may want to go thro' their return policy carefully.

8/21/2015: I was contacted by Cymax representative Travis. He resolved the issue to my satisfaction. I appreciate Cymax's quick response to resolve this issue. thanks.
"

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Rep reply posted 2015-08-17
A rep from Cymax Business, CymaxTK, has responded:

“Hello,

Thank you for your review though we are sorry to hear you are not satisfied with your order.

One of our mediation agents will contact you by phone or via email shortly to address any issues you may have.

Kind Regards,

Cymax Customer Support”


Verified
5/5

2015-08-12

"The recliner we received is wonderful and very comfortable.It arrived in a very timely manner. My rating wood be 5 stars, thank you very much for your outstanding service. George G "

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Verified
5/5

2015-08-12

"Everything arrived in good shape. The file cabinets were solidly built and very attractive. They looked just like the pictures on line. My wife even thought they looked good, which is a plus."

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Verified
5/5

2015-08-11

"I found your site very easy to use , an they have many things I will be needing for the new office"

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Verified
5/5

2015-08-11

"Easy to use web site and very quick delivery "

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Verified
5/5

2015-08-10

"Although I have not received it yet. I did check out several like items. Cymax Stores was easy to browse through. I needed a certain width and depth, and I found them here and one other place so I debated several days on which one to buy. I chose this one and placing the order was easy. No hassle. I just hope it get here when it says it will. E Salsman"

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Verified
5/5

2015-08-10

"Quick service /delivery time is good too / helpful customer service"

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Verified
5/5

2015-08-10

"Super fast shipping. Item just as described. Love this store."

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