ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
4/5

2015-04-14

"I was pleasantly suprised to see a shipping notice email within 24 hours of placing the order.I do a fair amount of online ordering and this was the fastest I have experienced."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-04-14

"I was very pleased with the Cymax service lady who helped me over the phone...pleasant, professional and knowledgeable...thank you...."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-04-14

"I was extremely excited to buy the two sets of book shelves. They were to deliver 6 book shelves in 6 packets. Only 5 arrived and the shipper or UPS had no idea where is the remaining 6th packet.
But Cymax resolved the issue in no time and send me a replacement. Great service.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Rep reply posted 2015-04-14
A rep from Cymax Business, CymaxTK, has responded:

“Hello,

Thank you for your review though we are sorry to hear you are not satisfied with your order.

One of our mediation agents will contact you by phone or via email shortly to address any issues you may have.

Kind Regards,

Cymax Customer Support”


Verified
5/5

2015-04-13

"Great buy on the two bar stools . shipping wasn't as quick as I expected but decent! Love good bargains with quality furniture."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-04-13

"Nice buffet and a good value. Assembly instructions well thought out and parts well labeled."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-04-13

"I found the desk that I wanted, but wanted to see if I could find a better deal. Well, I found not only a better price with free shipping, but the desk was bigger than the one that I was looking at. It was a very easy shopping experience and quickly shipped. It should be here tomorrow and I'm so excited to have more space to work on! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2015-04-13

"Customer service helped me with an address change after I ordered online. My order came without delay and in perfect shape."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-04-12

"Our chairs arrived first on Friday just a few days after we placed our order! We were surprised how fast they came. The packing slip showed we should have received the table also. I called FedEx and they checked and said the table was coming on Monday. My husband found the directions a little confusing. He carefully put the chairs together but found several of them had chips in the black finish before he touched them. The table was fine-no chips. They do seem sturdy, we hope to get years of enjoyment using our patio set. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-04-12

"It a great experience shop at cymax stores"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2015-04-11

"Just received my Beautiful bar stools they go so perfectly with my new kitchen and granite breakfast bar. A terrific choice and product Thank you Cymax for making my wife happy. Happy Wife happy me.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2015-04-11

"My computer table came when they said it would and the parts were with it. I did not have to call and order any parts which was great. I am waiting for my printer table now and hope it will be here soon."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-04-11

"Speedy shipping table and chair set arrived in four boxes. No damage to boxes! Assuming everything ok. Not going to assemble for a mo. Or so. Building home."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-04-11

"Cymax is an amazing store good things with alot of discount"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-04-11

"YOU ARE THE BEST. TIMELY SHIPPING, PRICE AND QUALITY OF THE PRODUCT. I WILL SURE BUY FROM YOU AGAIN. THANK YOU"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-04-11

"We had excellent service. The stand arrived in expected time. The customer service girl we dealt with was very courteous and quick to help. I would recommend Cymax to our friends"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A