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Verified
1/5

2014-04-25

"Was told over a month ago by Sean that my order was ready to ship just needed to pay for the shipping cost first. I paid for shipping one week later. And 2 weeks on it still hasn't been sent. I email Sean multiple times asking why it hadn't been shipped but he just ignore the problem! And anyone I talk to on live chat had no idea what was going. Wouldn't recommend anyone buy from these guys ever!!"

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Verified
4/5

2014-04-17

"Hard to get a hold of sometimes."


Verified
5/5

2014-04-09

"After contacting across with Sean I found that the issues that were being experienced were quickly resolved and all issues were null. I found Sean very helpful and even though the initial experience wasn't as straightforward for myself, there was plenty of help to resolve the issue. Thankyou Sean"

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Verified
5/5

2014-04-08

"DSG found me what I was looking forward and got back to me in a timely manner. They answered all of my questions and was very helpful throughout the whole process. I would like to thank DSG again for their great customer service and quality in business!"


Verified
5/5

2014-04-02

"Quick service, great prices, and friendly staff. My order arrived (from Japan!) within one week of purchase."


Verified
5/5

2014-03-29

"On behalf of our customer Michael --

I would like to thank DSG Performance for there quick service and dedication to their customers. I called DSG about a blitz oil cap because no one else had them and I spoke with one of their employees and they were glad to help me find this cap. In fact it was two that they found. They told me they would email me to notify me and sure enough they did and I was surprised they were able to source some. So I ordered two blitz oil caps from DSG and they arrived in no time and did not cost an arm and leg. I would like to thank DSG again for the great customer service and business! -Mike
"

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Verified
3/5

2014-03-28

"Ordering from DSG was awesome! I got the best price and even a discount! Sean had the order ready for me to purchase even before I called in to give them my purchasing information. However, it has been over a week now and the order is still awaiting shipment. I keep asking for an update and they keep saying it is going to ship that day. I understand ordering wheels may take a little to get together and ship...but a week and no email saying they are behind. I have also sent multiple emails in, but only got help when I used the website chat. I except a little more help after spending that type of money on a set of wheels. Don't promise it will ship in 24-72 hours, if its going to be 7-10 days later with no update or response saying it is behind. "

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Verified
5/5

2014-03-11

"Really nice quality product and got it in the mail a lot sooner than expected. Cool beans"


Verified
2/5

2014-03-10

"Not impressed at all with their customer service. Ordered a "group" buy item and 2 months later still no delivery, no email to tell me it's delayed, no email to tell me anything in regards to the status of my order. Plus I have emailed them 4/5 times in regards to my order and not a single response. Finally got a hold of someone and I was told 2 weeks tops and I'll have my order, but that was a month ago..."


Verified
5/5

2014-03-10

"Sean @ DSG and his customer service is second to none! I have been a customer of his for years and will continue to be because of his impeccable customer service. Anytime there was a problem he would personally be involved and make it right no matter what. But mostly, you can tell he genuinely cares, and I think that is what truly sets DSG apart from everyone else. A++++++!!!"


Verified
5/5

2014-03-06

"Staff is friendly, supportive, and very informative. Overall, my experience with Sean and DSG has been great."


Verified
5/5

2014-03-04

"thanks a loti love to work with you again"


Verified
5/5

2014-01-23

"Sean is an awesome person. He has always answered my questions, and helped me with any problem or concern I've had."


Verified
5/5

2014-01-22

"Great service, and no damage on the items. "


Verified
4/5

2014-01-17

"Edited Review after speaking with Sean from DSG Performance

They were able to resolve my issue and ship out an alternate item today.
"

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