"Their prices are a bit high, but as far as using the website, service, and selection, they are very good. Never had a problem."
"I've been buying from them for at least a year. Good prices, great service. Never had a problem."
"What can I say other than excellent seller! Fast shipping, great product."
"Very good transaction. good prices, good fast shipping and an excellent online order tracking system. Definately, one of the best."
"Very good retailer, I have ordered from them for over 2 years now. Great Customer Service too. I had a problem on my account and sent an e-mail. I got a response from them within 5 min. You can't beat that. May not have the best prices online, but the service more than makes up for it!"
"Great online retailer. They're prices are usually 5-10% lower than other sites so the prices are cheaper. I order from these people alot due to thier exceptional service."
"Great website, clean ordering system, effective site feed back (Welcome, Order Verification, Shipping), and prompt delivery."
"I've now placed 77 orders with DVD Empire. Over the last 30 months, I've only had two problems:
(1) overcharged (by $30) on shipping: It took several
email messages to get this cleared up; and
(2) incorrect DVD shipped: I paid return shipping on
the incorrect item ($1.65) and received its replacement
quickly.
In my experience, they’re fast and reliable, and have good (but not great) customer service. I don't use any other DVD vendor."
"I have been ordering from these guys for over 2 years and have nothing but GLOWING REVIEWS for them. Very speedy delivery, great pricing, and outstanding selection.
I have a mistaken double bill (in over 50 transactions), which was resolved with one simple email to customer support. Friendly, respectful and knowledgeable."
"Ordered several low cost DVD's, they ran out of stock on all of them and canceled the order without notifying me."