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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5


Verified
5/5

2018-12-05

Excellent service

"This is the third floor we purchased from them. Well taken care of and flooring delivery on time."

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Verified
5/5

2018-11-29

Hardwood flooring purchase

"DWF has a great selection and the best pricing I could find. I do a lot of research before I make purchases and DWF was hands on the best. I am very happy with them. Shipping was quick also"

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Verified
5/5

2018-11-29

Complete Satisfaction

"This was the first time we had ordered flooring on line. Entire process was very smooth. Price was amazing. Delivery was timely and well communicated. Delivery driver was friendly and helpful. We will definitely order from DWF again.

etboie
"

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Verified
5/5

2018-11-21

Awesome Experience

"Working with DWF was one of the best online experiences I have had. They were very prompt and courteous to my request. Their prices were reasonable and better than most of the competitors offering the same product. I would definitely use them again for future purposes.
Floor lover-Ohio
"

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Verified
5/5

2018-11-14

Great First Time Experience

"This was my first time working with DWF. It has been a great experience so far. Dustin was great to work with and was very helpful and knowledgeable. His suggestion to use R&L Carriers was awesome as they picked my shipment up on 11/12 and just scheduled a del'y appointment for 11/14 (GA to MD). This will be a DIY project for me and again, Dustin had some helpful hints about product acclimation and installation. Now here's praying for a good installation and great end results!! Thanks again!!"

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Verified
5/5

2018-11-08

DWF Hardwood is the place for flooring!

"We chose to finish our basement with Fusion Hybrid Plank flooring and searched the manufacturers site for reputable dealers. DFW Hardwood had the best selection, prices and availability. Ordering and shipping was a breeze."

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Verified
5/5

2018-11-02

Just What I Needed

"Ordered Vinyl Plank flooring from Jordon @ DWF. Great savings over local stores. GREAT PRICE
Just received our order much ahead of promised date. GREAT Service.
Delivered by a FEDEX truck with a hydraulic tailgate and a pallet loader. They were kind enough to put it right into our garage for temporary storage.
GREAT PRICE, GREAT SERVICE and the product looks GREAT!!
If the need arises, we have NO hesitation in using them again or recommending them.
"


Verified
5/5

2018-11-02

Great Service

"Each time I called I recieved a prompt response from Jordan
Great product fantastic prices
"

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Verified
5/5

2018-10-17

Good Experience

"The delivery was great. The delivery person was very polite. The flooring was packed very well and delivered without any damage. Megin,the person I talked with was very helpful and knew all the answers regarding your products. Will consider your company for future needs"

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Verified
5/5

2018-10-14

Excellent product and sevice

"I was a little apprehensive about ordering on line. However, the product was delivered on time and there was no damage. The product was first grade and looks great! Megan also gave me excellent service. I would definitely order from DWF again."


Verified
5/5

2018-10-12

Absolutely satisfied!

"Everything from the order process to delivery was awesome! Great price, selection, and quality. Arrived on time and undamaged. All lot numbers match as well. Will definitely use this company again and tell friends about my experience."

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Verified
5/5

2018-10-10

Excellent Service!

"I was very nervous about ordering hardwood floors online and especially out of state! Megan in customer service was so wonderful and helpful through the whole process! Not only did DWF Hardwood offer me the best price ... the product came quickly and in great condition. "

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Verified
5/5

2018-10-09

Flooring

"Delivered on time ,easy to install,looks great"


Rep reply posted 2018-10-16
A rep from DWF Hardwood, GNicholes21, has responded:

“We're happy to have had the opportunity to be your flooring supplier. Be blessed

Johnny Holbert
Ecommerce Manager”


Verified
5/5

2018-10-05

Excellent Customer experience with DWF Hardwood

"We have a 5 year old home, and recently experienced a plumbing leak that made it necessary to replace the wood floors in several rooms of our home. We were delighted when we realized DWF Hardwood had our wood flooring on their website. Megan (Sales) was super helpful and sent us a sample ASAP. She even requested a photo to order the correct threshold and trim pieces to match. Our order was shipped quickly via FedEx freight and arrived this week. We are very pleased with the whole process, from ordering to delivery. Thank you to Megan and the whole team at DWF Hardwood. "


Rep reply posted 2018-10-16
A rep from DWF Hardwood, GNicholes21, has responded:

“Megan is one of the best. She does a great job and I appreciate the feedback. She will be rewarded. Let us know if you need anything else.

Sincerely
Johnny Holbert
Ecommerce”


Verified
5/5

2018-10-02

Excellent

"I had a great experience with DWF. There customer service guy Jose was good. He provided me the information I needed and assisted me with the purchase. I received my order which came in good condition and true to what I ordered. I’m totally pleased with doing business with DWF and would do so again in the future. I saved money and enjoyed the experience. Thumbs up!"