"Helpful when I called to ask questions. Better price than anywhere else and I shopped a lot. Fast delivery. Order was correct. Flooring was as described, easy to install and of good quality. Floors look beautiful!"
"Your flooring will take more then the promised 10 days. Mine took about 24. Then they will give you a laughable $75 of the $360 you paid in shipping as a refund for the inconvenience. When the delays continue and you ask for all your money on shipping back they will agree but never deliver. I have talked to 2 different people and they promised my money back. After almost 2 months neither will respond and I still don't have my money. I am trying again, and really hope they can figure it out. Obviously I would recommend going somewhere else where they actually don't lie and stop communicating so you never get your issue resolved. "
"I had a great experience and love the hardwood flooring I purchased. I bought about 1500 square feet of the Brazilian Cherry and it is beautiful. It has made such a dramatic difference in my home and has helped to warm up all the rooms and add some elegance. Steven my sales rep was wonderful to work with and great service all around."
"Great flooring at a great price. Delivery was quick. I did notice that once the order was placed, i didn't get a delivery indication until the shipping company called to schedule the delivery. Otherwise, great product and service."
"slow shippers , very good product so far"
"We fell in love with the floor at a local retailer. Unfortunately, their price was out of the ballpark of what we could do. Searched online and found DWF. Placed the order after we measured a number of time to be sure it was the correct amount. Received an email quickly acknowledging our order. Replied to the email and was told we would hear when it shipped, but no estimate as to how long that would be. Send another email and received nothing, so I finally called. Left a message for the ecommerce manager and received nothing, so decided to call. Customer service was VERY helpful and gave me all of the information I needed. Shipped and received before we were supposed to, and in great shape. Thanks for helping us save money!"
"Title says it all! Beautiful when installed!"
"My first choice would be to buy local. But for our particular choice of flooring DWF was way less money. The service was good and the freight company, Saia, despite some torn boxes was fine. The result is name brand flooring for the price of off brand local offerings. Very happy."
"Got the exact flooring I wanted for $3 a square foot less than anywhere else I can find it. Took a little while for shipping but totally worth it love love love my flooring"
"The delivery took longer than advertised, and when I contacted the company on multiple occasions, I received the run around. By the the time the wood floors arrived in my state I no longer lived at the address and had to go through hoops to have the last mile delivery company change address and deliver floors. Due to delay I had to reschedule contractor several times, and delayed install of floors in new home by a month. Dalton took responsibility at the end and covered the address change fee but after some unnecessary back and forth emails. "
"My flooring arrived as advertised. The personnel at DWF were very helpful and made the entire process flow smoothly. I would definitely recommend them and order from them again. "
"I was so nervous about ordering online but it was so easy and I saved thousands compared to what two local flooring stores quoted me. I even called to make sure everything was the same product and customer service was great in answering all my questions. I ordered 72 cartons of engineering hardwood and it was shipped promptly. The truck pulled up to our driveway and we unloaded directly into our garage. No issues at all with the product!"
"We have ordered flooring through Dalton previously and were satisfied with the transaction. This time we placed an order and submitted a credit card for payment. As before, we were waiting to be contacted by the freight line to finalize shipping delivery. However, I just happened to notice several days later that my credit card had been credited for the full amount of the order. Apparently the type of flooring we ordered was not available. However, Dalton did not notify us. They just credited our credit card without telling us. During that time we were waiting for the shipment. "
"Dalton Wholesale floors had the best price for my floors. I ordered online and they were shipped the same day. The costumer Service was great when i called to add the lift gate service. Very helpful and willing to help. "
"At first I was a bit hesitant placing such a large order online but figured I would be protected using my credit card. I was able to get a quote while speaking with someone on the phone, I saved over 1000 bucks and everything was delivered in 3 days where as local places were going to take 2 weeks. I would not hesitate to doing business with them again, have already recommended someone over to this place. "