"Since I am making my first purchase with your company I need to see if this product is the right one for me! Hope to continue doing business with you."
"I had trouble finding all the features I wanted"
“Hello ,
Thank you for taking the time to share your valuable feedback. We apologize for any inconvenience you experienced while placing your order.
We constantly strive to provide our customers with detailed product information to enable them to make an informed shopping decisions.
We appreciate your patience and assure you of a better experience with us in the future. If there’s anything else that we can help you with, please feel free to contact us by calling us at 866-316-0162.
At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.
Thank you again,
Team HPFY”
"Please read comments in special instructions on order."
“Hello,
Thank you for shopping with Damozelle.
We apologize for the inconvenience you experienced. Customer satisfaction is of utmost importance to us, and we realize that we missed the mark with you.
We have applied a 15% discount to your order and have initiated the refund process. Please allow 5-7 business days for the amount to get credited to your account.
We are constantly striving to improve our processes and services and hope that you will shop with us again in the future for your health and wellness needs.
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.
Thank you,
Team HPFY”
"Size 36 was a little tight trying 38 - hoping cup sIze doesn’t change"
"Easy shopping and arranging shipping..."
"We'll see how fulfillment goes but all in all, a good online experience. Fair cost, easy access."
"Needed some help with customer service and the Chat option was super helpful!"
"sITE CUMBERSOME TO NAVIGATE"
"Ordering was quick and easy. Would like to update my experience once I receive item and try it on."
"just what we were looking for"
"this will be a trial for these mastectomy bras.....hopefully, I am happy with them."
"Where is the 15% discount I applied in the checkout???"
"I am a grateful and satisfied customer."
"Took too much time to apply the offered discount."
"Easy to browse and locate what I needed. Well identified and defined. Had to change one bra size because what I wanted was NA. I think it will work. I’ve been doing this for 40years so I’m pretty aware of what I need. "
A rep from Damozelle, HPFYCustomerCare, has responded:
“Hello,
Thank you for taking the time to share your valuable feedback.
At Damozelle, customer satisfaction is of utmost importance and we would be happy to serve you again, and hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team Damozelle”