"easy to find what I was looking for (test run , of sorts) and easy to use site."
"Checkout doesn't show what you are ordering"
"Very difficult to place an order. Kept asking for my password, but saying it wasn't valid. I kept entering it, and kept getting kicked off. Finally, the order went through!"
"found my prior brand, model and size item, got a 15% discount "
"Lots of variety, amazing sales, that helps with spending budget."
"After chatting with one of your agents the problem was solved. Thank you"
"It was fast & easy--ordered 2nd of same form Id had--it's great. "
"had what I wanted, easy to order"
"I have been wearing my regular breast forms in my swimsuit and they shift so much and feel so heavy - I never considered special swimwear forms - I am so anxious to try these. I hope I have done this right. Thank you!"
"My order is delayed without estimated delivery date. They offered Priority shipping- but no idea when. Sad because I originally rated this company very high!"
"Originally sent me a 15% first order coupon but it only let me use the %10 coupon even though its my first order . 5% may not seem like much but every bit counts when you don’t have insurance coverage for this."
"Buying another silicone prosthesis. All good. Thanks for your service. "
"Have ordered in past and am very satisfied with products and services. Thank you HAVE A VERY UP-LIFTING DAY!!!"
"Fast and easy to understand"
“Thank you for the fantastic 5-star review! We are thrilled to hear that you found our service fast and easy to understand. We appreciate your feedback and hope to assist you again in the future.”
"I had to contact your customer service to get a password to get the system to accept my order. It would not accept a password and my address even tho I just entered it!!!!!!!!!!!!!!!!!!!!!!!!!!!!Now 6 days later I still have not received my order. I want to lower my rating to ONE STAR!!! I hope the product is good, if it ever shows up."
A rep from Damozelle, HPFYCustomerCare, has responded:
“Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes. We hope that you will continue to place your trust in us for all your health and wellness product needs.”