"My first purchase with Danger Den was the Double Wide Tower 21 Black Series case. It took ten business days to ship, was extremely well packed when it arrived. Case was very easy to construct using the included manual. PLENTY of nuts and screws, which is great for those like me who lose them all the time. I'm a happy customer of Danger Den and look forward to my next purchase!"
"Excellent supply of enthusiast components at very reasonable prices. Service is excellent along with shipping. No hassel RMA on just one item and was handled very quickly. I'll be doing more business here."
"This was my first purchase from Danger Den. They notified me when a computer fan that is almost always out-of-stock from on-line vendors(Gentle Typhoon AP15) came in. I ordered immediately and the order was shipped the same day I ordered it. I received the fans and was impressed as to how well they were packaged. Also the cost was quite a bit lower than a favorite on-line computer parts vendor. I would feel very comfortable ordering from Danger Den again. "
"I ordered a custom made case from Danger Den and I must have asked a million questions. Debbi, their case guru, was very helpful. She would send me drawings of what I wanted done. Very fast response time on e-mails. I would usually get a response within a hour. Plus once you get one of their cases you'll be amazed at the beauty and craftsmanship of them."
"I have been doing business with this company for several years. They are a local company that i can take a couple of hours to drive to. When I do they always drop what they are doing and take care of me and what I want. When i order on line the product ships the next business day, and I receive it the following day. they have never made a mistake on my orders (8-10) not a bad track record. I will continue to do business with Danger Den as long as they are in business. "
"DangerDen is awesome. The product came shipped nicely packaged and the blocks are awesome. I forgot to order a 4th and Kathi hooked me up even though they were out of stock and got me the 4th one today shipped overnight. DangerDen rocks! Very special thank you to Kathi!"
"This is my latest of many purchases from Danger Den. As usual, I couldn't be happier with the quality of their products and the speed at which they process and ship orders. I haven't had the need to talk with customer support as of yet but if I had, I'm sure it would be just as good an experience. I have and will continue to recommend Danger Den to anyone that comes to me for performance cooling advice. Thank you and keep up the good work. "
"I would recommend this etailer for all PC W/C needs. I've made a few purchases through Danger Den and I'm happy with all of them. The customer service is exceptional, a very polite woman was more than happy to ship via UPS as it was my preference, even though it isn't a standard shipping option. The prices are extremely fair considering the quality of the products that you will receive. The cooling loop I initially purchased performed so well I couldn't help but indulge myself and order an additional peltier setup to drop temps even lower. All of the components are exceptionally manufactured and the quality and service of this company makes me ever more adventurous in my PC builds. There is one topic that I would say detracted from my experience. First was that my first order was placed without setting up an account, so I lost my reward points, and second, after my browser crashed during the placement of my 3rd order I again lost my reward points. Reward points in and of themselves are a wonderful thing offered by Danger Den, however, losing every single one you've earned without spending them is somewhat annoying. All in all, I still highly recommend Danger Den for their quality, my only complaint was the points issue, and I can't say that it was through any fault of Danger Den."
"I love Danger Den! I ordered two 5970 waterblocks (after using them in the past for my 4870x2) and have, once again, found the blocks to be top-notch! I threw them into my loop, and the idle temps are at 27C, with load in the mid 50s while overclocked. I ordered Overnight shipping, but since I'm so close to them, the lady in shipping pointed out that I would receive it next day no matter which method I chose. I asked her to downgrade to ground, which she did. I promptly received a refund for the overnight, and of course received my items the next day. I highly recommend Danger Den for everything computer cooling related. The quality of the service and the quality of the items has definitely made me a customer for life."
"Great product, fast shipping, excellent communication."
"I will keep this short and sweet. I have ordered a few times from DD and this last time I messed up the order so bad I am not sure how they figured it out. But they did and they handled every detail to make my mistake completely painless on me. DD is a top notch company and will go above and beyond for a customer. Even if you make a mistake or they do because of your request they will fix it. This will be one customer for life with DD. Thanks to Jeremy and Kathi for everything. "
"Worked extremely well with me when I made last minute and post order changes. Got everything perfectly. "
"i ordered a mini torture rack from them, ask them custom drill 4 extra holes. they wanted to charge me extra just for drilling these holes, but i agreed. i provided a very thorough instructions, and even provided pictures of exactly where the holes should be. i don't understand how, but just somehow, they manage to drill it in the wrong place. the product itself was great and shipping experience was decent, but the only negative thing was not being able to follow simple instructions and i was even charged for it.
EDIT:
Jeremy contacted me after this review posted to try and fix the problem. the result: they ended up sending me two new panels perfectly cut out this time to replace the older ones that did not have the correct drills. very few etailers reach out to customers like this, and if they do, many times it would be to try and make an excuse as to why things went wrong. as for DangerDen, no questions asked, no hassle given, just sent bran new replacement parts. one of the few stores that handle things like this if a problem comes up. i'm very happy with their service :)"
"This is my third purchase from DD--and plan to make another for the DD Double Wide chassis. Not only are the products excellent, but the DD staff contacted me to ensure I was getting what I needed--not what DD needed to sell...in other words, customer-focused attention. I highly recommend them and will keep coming back to DD for the quality of products, service, and support. "
"Ordered a HTPC Tower 12 case on the 16th and found out that it's already shipping today on the 21st! Not only is that better then I was hoping for, FedEx tracking indicates it will be here on the 22nd!
It comes down to this. DangerDen is a fantastic company. They have top-notch products and go above and beyond in supporting them. I know that, a lot of people know it, and this only confirms it again in my mind that there is no where else to go for these products. Period."