"I knew that I wanted a Danze Parma kitchen faucet. I found DanzeFaucetWarehouse.com by searching on the web and I am very happy that I did.
1. Very good prices. I did compare with Sears Great Indoors (instant gratification as I could pick it up, maybe) and one other online site.
2. Easy to use website. Finding the items you want and ordering is very simple.
3. Excellent customer service. I was not sure about one item (the particular finish) and called customer service and Kevin was very helpful.
4. Great order experience. I ordered on Friday and they shipped it that day. I got two emails. One saying that they had received the order and one saying that it had shipped. I then got an email from UPS and it arrived just 5 days for $zero shipping cost."
"After perusing the ratings of several online plumbing supply etailers, I was wary to try any of them. None of our local merchants had exactly the type of faucet I needed. I read a good reference for Danze Faucet Warehouse on the Gardenweb forums, and decidied to risk it. Their website is well organized, and easy to use. The shipping fees are included in the purchase price. The exchange of credit card information went smoothly. They promptly sent me a confirmation email, followed by another with tracking information. The faucet arrived in perfect condition. I have not had any experience with their customer relations department as I'v had no need to contact them."