ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5
Featured Review



Verified
1/5

2021-08-28

Wish I would of shopped elsewhere

"I have had absolutely no contact from you guys. No confirmation email, no delivery status, nothing. I have sent numerous messages to you guys regarding my order and have not had any reply back to any of them. My order is completely something different that I had no idea I was getting. I got the cheapest lowest grade mattress y’all had and I didn’t even order it and I can’t get in touch with anybody to get it fixed. So now I guess I got God. They just double bass is fine that’s the only good part of the whole order."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
1/5

2021-07-28

Terrible experience! Paid for a bed base 10 days ago and still not here!

"Wanted to buy local and should have! Been waiting 10 days and no bed. Fed Ex is just as inept. After continually tracking the item for the last 10 days, they have said continuously said it would arrive but it’s been sitting idle in Chicago for a week! Sure glad I called FedEx!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2021-07-27

Mattress Protector

"So far the experience in placing the order was very good. Since I have not received delivery yet, I will reserve my final opinion."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2021-07-26

Good Experience

"Everything went real smooth with no problems whatsoever."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-07-16

Excellent service

"I ordered headboard brackets for an adjustable bed frame and asked for quick shipment. They shipped same day and the people I spoke with were very polite and helpful. Expect delivery tomorrow and will update this review. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2021-07-09

Scam site

"I have never come across a company so unwilling to do what's right. I ordered a bed 3 months ago, after waiting nearly a month for it to arrive it came damaged. I called to have it replaced, they refused telling me since it was a large freight item in should have inspected it before the delivery driver left. 2 months later after numerous lies that they were sending new replacement parts, they haven't sent them. I am reporting fraudulent charges with my bank and would advise everybody to avoid this scam site. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-07-09

Good experience

"They were easy to work with and was right on the ball to get things done."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2021-07-03

Delivery was awesome

"I was very surprised how quickly I got my bed. It was 3 days. I have never received furniture in 3 days. That’s awesome! So far, since I just received it, the bed is great. It works with my bed frame and the mattress that I already had. The wireless remote is just awesome. So far couldn’t be happier."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-06-26

Nice Bed and Good Service.

"I was skeptical purchasing a bed without first being able to try it out, but buying from DealBeds was a good experience and we found a bed that works well for us. I could not find a split queen adjustable bed in any of the local stores. The DealBeds phone staff was helpful directing me to the best mattress and frame for our needs. We purchased a split queen adjustable base and two hybrid mattresses. The mattresses are the most comfortable that I have had. When there was a delay in delivery the phone staff worked quickly to resolve the problem. I am very happy with our new bed. "

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service

Verified
5/5

2021-06-26

So far only ordered on line

"Ok only ordered online. Never talked to anyone"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2021-05-27

Great experience

"Deal Beds was the only site that actually had the bed we were looking for even tho plenty of other sites were advertising that they had the bed. Was very easy to purchase. And free shipping was a bonus. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-05-27

Excellent

"It was easy to purchase my item!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2021-05-18

Very Disappointed!

"I ordered a nice traditional bed from Dealbeds, over the week-end. (5/15) It looked just like what I was looking for at a good price. I looked all over the website to get an idea of their shipment time, rules; cost, etc. I called on Monday to get this information & was shocked to learn the bed would be delivered at the end of July!!! Two months plus for delivery! I don’t live in Mars! The man on the phone was very understanding & courteous but there was nothing he could do. I cancelled & asked for a refund. That kind of shipping kills Dealbeds business!"

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2021-04-28

Reasonable pricing

"Dealbeds had reasonable pricing and the on-line process was very simple."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
1/5

2021-04-26

No answer

"I have reached out twice i still have no answer as to when my bed will be shipped. This is going on week 2 "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges