"I PAID DHL SHIPPING AND SENDME A FAKE NUMBER CODE, AFTER OF 10 DAYS I HAVE ANY INFORMATION, I PAID EXTRA FOR A BETTER WAY OF SHIPPING"
"Bom, primeiramente o envio melhorou e os preços estão MT bons"
"Что нравится в DealExtreme, то это чёткое и точное описание товара, что на фото, то и приходит. Доставка в целом быстрая, но бывает и по 45 дней идёт. Так же радует, что почти всегда всё позиции идут в одном пакете, не надо лишний раз каждую мелочь отдельно идти получать. По ценообразованию вопрос спорный, что-то дешевле на Aliexpress, но там сильно зависит от продавца и, периодически, описание не совпадает, приходится открывать споры, здесь же, в подавляющем большинстве случаев всё чётко. Ещё бы цены чуть-чуть пониже, тогда бы заказывал абсолютно всё на DealExtreme."
"The 90% of my purchases in dx website get delivered on time and with no problem.
But a 10% of my orders had generated a problem that have been solved to my entire satisfaction. For examples
One time I order 4 pieces of a item, the item was video hand bracket v letter form in the photo of the website shows the item with 3 female shoe adapters. The 4 pieces that get delivered in my home only have 2 female shoe adapters. I took photos of the item and open a service ticket. My complain was that items delivered were wrong a mischief. After a review the staff personal authorized to ship me the correct items again without charge to my home. Any of my complain has been solved with an excellent customer service
On other order I bought 3 sidande shotgun mic-01. They were delivered on time with no damage in the package. I bought them for resale. One of my customer that purchase one piece from me. He get the item tested and made a complaint about the performance operation of the item. I returned the money to my customer. I repeat the test in all the microphones. They do no pass the test. I open a service ticket and ask for RMA. The staff analize info and authorized the rma. The items were returned to warehouse in U.S.A.. I HAD TO PAI D THE SHIPPING cost but DX give me a store credit for the value of the items.
For all the experiences plus de variety and bargain prices of dx I consider myself as satisfied customer of Dx"
"I ussually check the website and if I find someting and I can wait I always buy here. It takes time to get home, but it is cheap and nice service."
"For nearly 5 years, I've been regularly shopping on dx.com -- I really love their product selection and pricing. The prices are always very cheap and then you get free shipping to Canada too! Even after 5 years I still find the products offered are interesting and the customer service is great. I recommend dx.com to all my friends. The free shipping option takes about 3-4 weeks for my items to arrive, but for non-urgent purchases 3-4 weeks isn't a big deal."
"I love how you can order stuff for youor electronic diy's cheap but the only thing that's bad is the shipping time, but I guess that's not dx's fault and more the selleres fault."
"очень удобный сайт. я из украины. куда сайт доставляет посылки бесплатно. большой выбор, низкие цены. и достаточно быстрая доставка. хорошая навигация по сайту. товары не плохого качества. когда приходили товары не надлежащего качества мне их меняли или возвращали деньги"
"When they have your personnal data, they keep them and dont want to erase them even if you was hacked..."
"I'm from Brazil. I've bought twice on the website. Despite the delivery took almost 3 months to arrive the fault was of my country's post office. Dealextreme custom service was always helpful. I really recommend this store: great prices and very secure for the customer!
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"I buy in this page from 2011, all the time are very responsible and when I have a problem with the products the staff solved it every time. "
"Sou brasileiro e gosto de comprar no deale extreme. Primeiramente eu achei que fosse uma falcatrua, por isso pedi produtos baratos, mas para minha surpresa chegaram. Já fiz cerca de 6 ou 7 compras no DX e pretendo fazer mais."
"some times the order is demaged by post.If there is a problem dx will fix it fast."
"I bought several products buy at DX, among which there was also 1 that was dead on arrival. Luckily their support is fast and resolved the problem right away by. I got a replacement. "
"I had one order that cane on time and met all the quality shipping standars.i was actually very superized and happy with that order.but right now I'm still sttuggeling with my second order which didn't arrive after more than 60 days if waiting and the ticket service always asking me to further wait(maybe an automatic response)."