"Ordered Ecoo E05, listed as "In Stock". Order is still processing now. No support ticket has been answered althought they promise to answer within 24 hours. I'm disappointed with the service and I'm worried whether the cell phone will be shipped soon or not.
Update: After writing here I got a support ticket proposing to choose another cell phone or get a refund. DealsMachine support team was very friendly and helpful. I finally decided to cancel the order and get a refund since I didn't want another cell phone. I got the refund very quickly ( < 1 day)."
"Shipping takes too long even after choosing and paying for Expedited shipping. I have not received my orders and it has been more than 30 days as of this writing and still counting."
"Thanks to the prompt response from the customer service, I got my refund. They have the right attitude to deal with issues and reliable. Price is good. I will order from them again."
"Ordered a GM60 Projector over a week ago that said in stock and ships in 24hrs. Paid for the 3-7 business days shipping and my order still says processing over a week later. I just wrote a ticket to them to see what the hold up is.
UPDATE*- Was told the shipping time is started once item is shipped and not when ordered. If a lot of orders come in for that item, its a first come first serve basis and I may have to wait for restocking. As long as i get the item in a somewhat timely matter I'll be happy. just need it before thanksgiving...
UPDATE-2* - Told it was shipped this past wednesday as shown below in reply but when contacting DHL, they are yet to receive my package for shipping. and because its the weekend they will likely not contact me until monday morning. I'm getting very frustrated and impatient with saying one thing and doing another. Give me my package or give me my money back."
"ordered and paid for your order 10/11/2015 23:40:42 PM, online store items in the "stock" from the date of payment, at my order status D1511102240425592 treatment after 5 days will be a month. the seller asked to wait 5 - 15 days, passed this row, asked another 3 to 7 days, and the prshel lines. On my complaint in support CENTER started selling stopped responding. While previously such prblem with DealsMachine I did not have very sorry that spoiled!"
"One of the worst company to buy from. They will take your money and will not ship the items. Their phone number and online chat are turned off. you will have to open a ticket and send messages for weeks and they will give you the same excuses (lies all the time) Check the response they give to all the negative feedback - it is the same because they do not care about you. There are other company out ther with better price and free shipping."
"A great site!
I am very satisfied with Dealsmachine.com. It is easy to find the products you are looking for and the prices are low. The customer service responds quickly and ther are very service minded. So if you are looking for great deals in consumer electronics, phones and gadgets I would highly recommend Dealsmachine.com."
"I'm very satisfied with the service on dealsmachine.com, I have bought a sport camera for the very good price and got it very quick (Europe). Their support works very fast and reliable. Good online shop!"
"Good place to shopping with much range products"
"I have ordered a set of led lights for my home and remote controlled switch outlet socket and I am completely satisfied with the items. The shipping to Germany took a while, but I also chose the cheapest shipping method, which can also be changed to faster shipping method for higher prices. Everything arrived without any troubles with the customs. Actually when ordering anything at dealsmachine so far I have never had any troubles with the importation. The prices of the LED lights are unbeatable in comparison to a local store and the quality is really good. Some of the lights are very bright and so far I have equipped my complete home with the led's I have ordered from dealsmachine. I always check the website for any new and interesting things and for the given prices it is always a good choice to make a order. I have also used other similiar websites, but was not pleased with the quality. So far with Dealsmachine you get the best quality for your money"
"Ordered on this site for the first time, chose to save free shipping. A few days later got my picture which shows the product in the mail. I liked the photos and the track also monitored online Swedish post. A good site and prices. I am satisfied."
"I use dealsmachine.com for almost 2 years. I'm very happy doing online shopping on this site. They always have great prices and best customer service. Buy with confidence!"
"very good... the best store..."
"I ordered 4 in stock android phones and paid for the fastest shipping, which said would be delivered in 5-7 (to the best of my recollection) days. TEN days later I contacted them and asked for a status and they informed me the item was out of stock and would be back in stock in 3-7 business days. I can understand there was a mistake and something was marked in stock that was not, but they should have then notified me when they encountered the error.
I waited another 10 business days (14 days more, for a total of 24 days) and they still have not even sent me a status update, let alone shipped my items.
I am very disappointed, and from the flood of similar issues recently, suspect that the history of positive reviews may be manufactured.
Edit 2005-11-02 - After a few days of silence, they responded to me with almost an identical email as the first time saying the item would be back in stock in 3-7 business days. However this time they told me I could pick something else from their site. I understand how this might seem reasonable for them, but I spent hours searching through all of their phones, watching video reviews and doing my homework for the best deal before choosing. I don't want to just pick something else. Even if I did, it seems their prices went up."
"Very good site for shopping.
Wide variety of products and very competitive prices.
The managements of purchases I made were done quickly, clear and attention responses.
A great choice to buy technology products."