"I was order order many things in dealsmachine,cellphone and other stuff, and many have ordered now. Only what i dont like is shipping, is slow but i expect this for flate rate shipping and there Dealsmachine wrote it so everything is ok.
Only what i looking for is a quicker update for tracking numbers but its small problem.
And there is a another one when you write tu support and you have give back answer there is no warning in my account menu so you can easily miss answer. So when you wrote to support you must check ticket manualy.
But in it all 5/5 star :) because goods delivered in perfect condition, complete,prices are still better then my country :(, and there is no problem with it."

"My first order from this shop was practically 2 years ago, cant say anything bad, i am ordered small usb adapter for micro sd, item arrived in 30 days without problems, all was fine. Recommend this shop for future buyings."

"Very satisfied with their service, I have bought several items from them. I have made mistakes twice and they were kind enough to cancel the transaction. Usually, response from their ticket center comes within a day or two. Be aware that each country have special holidays, so check the holiday season in China :) Items in Canada arrives in 4 to 5 weeks."

"AVOID THIS SELLER AT ALL COST!!!!

Editted review. Long story short. Ordered a mini pc, paid extra for postage, it arrived late, the parcel contained only the power plug, I complained, was asked to supply photos of the parcel, i complied, opened a paypal dispute, DM admitted fault but only offered a partial refund, I refused, escalated dispute, filled out police report, DM offered full refund if I closed PP dispute.

Ended with them only sending a partial refund even though they agreed to a full one. I shouldn't have closed the PP dispute. Due to them lying to me once again, I have gone forward with my police report.
"

"My 2 orders placed 20 days ago are still not showing as orders at my DealsMachine online account.

So i submitted a ticket to DealsMachine requesting that they cancel the first order. They responded with a traking number for that order. But my orders still don't appear at My Account after i sign in to DealsMachine.com, i so i am unable to track my second order, listed below.

Please fix ur website so that it continues to display my orders after the orders hav been processed. Or hav somewhere where i can check my order history!"

"Great service and great products. Shipping is on time and accurate. As far as the live support need to be online, theres a small problem, the live chat needs to be online more, and need a contact number that people can call"

"Smooth transaction tells you nothing about a reseller.
What I came across is that one of the items I ordered has minor quality issue spotted by the reseller before shipping. They send me the good items in one DHL shipment and the well checked item in another DHL shipment shortly afterwards. Yes! They bear the extra shipping cost and is very responsive on queries. I am already ordering again from them."

"This is the forth time I've bought from Dealsmachine.com and I've never had a bad experience! My latest purchase was a Kingzone N5 smartphone, it arrived on time in England from China and I was kept informed as to its progress all the way. The phone itself is absolutely fantastic! It matches all your high end market smartphones but for a fraction of the price, and is compatible with all the uk app markets. I will certainly use them again for my next phone or tablet, I could not be happier with them and would recommend them to anyone."

"i buying cellphone and never arrived and i try to ask my refunds and still no asking"

"We ordered 9.7 inch Teclast X98 Air Win10 + Android 5.0 3G Phablet Intel Z3736F Quad Core 2.16GHz QXGA IPS Screen 2GB RAM 64GB ROM WiFi OTG GPS Functions. Within 24h we received follow up email confirming our order and letting us know of the shipping delay. We must admit we become concern and opened a ticket. Communication was great and prompt taking in consideration time difference. Within a few days we received another email informing us that the item is in stock and will be shipped soon. Another email followed with shipping confirmation by DHL to New York. Overall good experience and we will definitely shop with them again."

"Great prices for quality products, I also like the after sales service where if I have a concern I get a response within 24 hours. The only downside is that it can take longer for delivery as opposed to UK based companies but this is a minor thing when you consider the savings."

"on sept 26 (a saturday in U.S...sunday in China) so expected nothing til monday)
i ordered an item (Doogee F5 cell phone)(http://www.dealsmachine.com/best_269334.html) that was on a presale .. site said it was in presale until Oct 30, then changed to "in stock" and still says instock..
i paid for 3-7 day shipping.. on oct 5th i asked if i would get an update when the item will be shipped.. they said the item was not in stock, but it will be restocked in 3-7 business days, i received an email an hour and a half later that said it would be restocked in 7-12 business days
and they asked if i wanted a refund,
no matter what id said they pushed the refund.. i had made an attempt to purchase another phone and other items almost $100 more than the first order and the refund was suggested again
now all of my support tickets have been deleted except for one
all i want is my money to be refunded
no confirmation the refund is being processed..
item is still "processing"
id be happy to receive it and ill change my response here to a positive one.
but so far no communication with cut and paste replies


so they asked me to pay the difference for the second phone i ordered because the first is unavailable
i said yes I can do that.. they asked me to reply to the invoice..
i never received an invoice
there is no way to manually enter an amount anywhere
id have to pay for my new order in full.
and 371.17 of mine will be out of my pocket and no guarantee i'll receive anything
offered me a $10 cupon off.. off of this order? idk they are always very vague..
its been 15 days since i ordered.. first contact was 5 days after i ordered
its been a constant message tag
and nothing is explained in full

i edit this once again
i wish it was to say they did a great job of fixing a communication error
but it just got worse
my original order was for a doogee F5, a phone i really liked when I first saw it. and it was at a great price. but not in stock
so i requested a cancel of that order because I couldnt be told when it would be restocked as their site never reflects the actual availability of items
seeing as how they already had $150.43 I figured i'd just order something else.
so i went with the Ulefone Be Touch 2
my total order was $220.74 ..with a difference of $70.31
they asked me to pay $60.00 and they will ship out the Ulefone
I paid the $60 after some confusion and a search of my spam folder to find an invoice with the name Ivan for $60
so I paid that through paypal and was told thank you for your payment
and nothing more.
so yesterday at work on my break i figured Id inquire what was going on as the balance payment was made off site it wasnt reflecting on my order(s)
one paid Doogee F5 (paid in full)
Ulefone and other items (waiting for payment)
they replied to me through 2 messages
1 a site Ticket
and 1 an email
assuring me my order was shipped yesterday with a tracking #
i was happy to see things were finally moving as its been 20 days today that theyve had my $150.43 and 5 days since ive sent the $60 to cover the balance of the more expensive phone
i wanted to check the site (deals machine to see if I was also receiving the 32gb tf card that was supposed to be free with the purchase of the Ulefone
only to notice that on my order history there are 2 orders..
1. Doogee F5 ... status (Shipped out
Track your Shipment)
2. Ulefone .. status (Waiting for payment)

they sent out my original order .. not my revised order
I've requested to cancel the Doogee on a few occasions..
through a ticket
its time to get paypal involved and get my $ back

dealsmachine and ahappydeal are the same company
a happydeal is not longer a website.. but you can find them on here.
avoid this incompetent site .. no communication what so ever
nothing but confusion and frustration on my end since day 5.. when I inquired about the status of my original order and was told they werent sure when the supplier would have another shipment to them
they have sent me a few requests to "change" my review here
i told them after i received my order id be more than happy to make it more positive..
now, not a chance this has been anything but a positive experience
"

"Ordered 2 sets of minecraft keychains to send as gifts for 2 friends in Australia - neither one ever arrived (friends are in 2 different cities- not same address) Did dealsmachine send them? Seems strange that both orders never arrived. I would be cautious ordering from them!!

Update- well they refunded me in full so I suppose they are OK, lot of trouble though."

"Mi experiencia ha sido muy buena; justamente ahora tengo una situacion con un envio que lleva mas de una semana en "processing"; sin embargo, yo trabajo como lider en un almacen y se bien que estas cosas pueden pasar. Por lo tanto no los puedo condenar por una falla solamente; de hecho, la respuesta a mi ticket fue rapida. Por mi no hay problema en esperar unos dias mas."

"I am a customer for a long time at Dealsmachine and I am very satisfied for their support and service and for the items(mobile phone, veggie cutter and more) I ordered. They are still in use and I am happy with the quality and price of those items. I will most definately shop again when I need more!"