"When ever I submit a message, it seems to disappear or deleted.
I submitted a query about the item I bought, after a while, it was deleted..
ANNOYING"
"Bought a camera, they sent a watch. Tried to get a refund, they ignored my requests.
Edit: Responding to Seller's reply:
I have contacted the seller about the problem on their website (this is the ONLY point of contact available). They auto-replied with "All inquiries are followed up on within 24 hours". I waited 4 days, and no response. I tried contacting the seller again, every day for the next 3 days. No response. After 7 days of being ignored, I disputed the payment with Paypal. After 5 days of being ignored on the Paypal dispute I decided to write this review.
"
"I bought from deals machine because they had really low prices and high quality products."
"EXELLENT FOR SHOPPING! NICE EXPERIENCE AND GOOD CUSTOMER SERVICE"
"I am so delight to have business with Dealsmachine.. They sell good built quality products with exceptionally well price as everyone can afford to buy from them.
The customer service also exceptionally well as I get quick response every time I buy stuffs from them. So far I have purchased above 25 items and some are over $200 and they shipped them a quickest way to receive it my end..
I would love to have business with them all the time.
regards,
Thubi"
"Great Large Watch with cool dial."
"My first purchase Dealsmachine site was a great experience for two main reasons: low price and fast delivery.
Before buying the Dealsmachine, I did research in other similar shopping sites (Banggood, Gearbest, Everbying, etc.) and none offered a combination of low price and fast delivery as Dealsmachine ..
I even paying freight (low value), the price of Dealsmachine was even better as a whole.
So I recommend Dealsmachine."
"I am very placed with this store! It has very good prices and excellent products!
"
"I ordered from dealsmachine and received my order faster than I expected and everything I ordered was there at the low price. I am very happy with there prices and service."
"I like this site Dealsmachine. Com becouse good price, good service.Simple make order can pay from paypal.Recomend"
"Dealsmachine is very trustworthy and fast shipping! Very good comunication with the customers and dealsmachine.!"
"Vendeur excellent, livraison rapide, prix tres bon. Ce site est rendu mon endroit par excellence quand je recherche un objet"
"Ótima empresa, oferece um excelente serviço, rápido e seguro, não ha do que reclamar, meu pedido chegou em menos de 1 mês.
Recomendo a todos, podem comprar sem se preocupar."
"second purchase. I'm fully satisfied. The item is better than i
expected.
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secondo acquisto. Sono pienamente soddisfatto. L'articolo è meglio di quanto mi aspettassi."
"I am making a formal complaint for what it is worth, I don't think you take customer service seriously anyway, so I don't think anything will be done. I had just placed another for a product that displayed on the website will be shipped in 24 hours, I contacted your help centre (if that what you call a help centre) and was told that it will not be shipped for 3-5 business days. I have had many problems with Deals Direct with out of stock items I am still waiting for items to be delivered that is over 60 days. On another order there was an out of stock I had to take another item that was lower cost to my original item by $12.00 no refund for the difference or a free item to make up the difference.
I believe you don't stock items at your warehouse you get them from suppliers. I am tried of being lied to and excuses. This is not how to do business in Australia, you have good products but your customer service is terrible and it is hurting your name in Australia. I would prefer to pay a higher price, to get customer service or just to have my products delivered
**Answer Dealmachine for their Reply** I cancelled because of your lies and cheating This is just another exsample of dealmachine not dealing with their terrible customer service, a typical response how this company ever gets a 5 rating? ** Do not do business with this company the worst online seller**
"