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Verified
5/5

2016-03-12

Easy ordering

"An easy experience for me."

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Verified
5/5

2016-03-12

Delta Faucets...Excellent Price

"Product is absolutely beautiful and the price with free shipping beats top competitors. Ships on time."


Verified
5/5

2016-03-10

Product purchase

"Website was easy to use and prices were the best I could find for the item purchased."

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Verified
4/5

2016-03-08

$hipping

"I have purchased two other toilets from supply.com with free shipping, no extra charge for a toilet. Unfortunately they do not carry gerber."

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Verified
5/5

2016-03-07

soon to be pot filling

"I just placed my order through Decor Island and it was by far the least expensive pot filler I researched. "

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Verified
5/5

2016-03-06

hallelujah I'm so happy

"found just what I was looking for and at a great price!"

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Verified
5/5

2016-03-03

"I spoke with Eli and he was extremely helpful. "

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Verified
5/5

2016-03-03

Better price than anyone.......

"Loved this faucet and was able to save even more with Decor Island!!!! What a great discovery, plan on shopping more with them! Oh, and did I mention free shipping??? I see me getting in some trouble here ????"

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Verified
5/5

2016-03-02

Lowest prices ever!

"I shopped around more than most people would probably spend the time to do and found this faucet $18 less than any site I visited. "

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Verified
5/5

2016-03-02

"Great. Looking forward to receiving my product. "

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Verified
4/5

2016-03-01

Great Price

"Thank you for the great price, I hope when I receive the product that it's just as great!"

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Verified
5/5

2016-03-01

When all other suppliers fail you come to the best!!!

"After searching high and low for a high end kitchen faucet that was no longer available only Decor Island,....and Joe from the Sales Department made it happen. If you want the best service you can find Décor Island is the answer. Joe in sales went out of his way to get us our kitchen faucet, he search multiple distributers until he found our faucet. What great service, this is how a business should be run, I will recommend Décor Island to all. "

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Verified
1/5

2016-02-29

Worst Customer Service

"First - I ordered a macerating toilet for my basement two weeks ago (the 17th). The live chat associate advised me it would be 10 days from ordering it to receiving it. Not to mention when I said "Thank you". The response I received was "NP". Do people not have to be polite and spell things out anymore?? It has now been 8 business days since ordering this and Decor Island doesn't even have the toilet yet to ship it to my home.

Second - They put a hold on my order due to my card being "declined" even though the $769.98 was already withdrawn from my account!! I called and was on hold and passed around for 20 minutes. That was last week. I was advised by a supervisor that this would be shipping Thursday the 25th and to keep an eye out for an email.

Third - It is now the 29th, I called yet again trying to get information on my order. I was passed around 4 times trying to just get an update and was hold for another 25 minutes. I finally got to someone who could look and the associate started giving me attitude after I asked if she knew what the delay was. I worked in Freight/LTL for 5 years. I understand things happen and delays happen.

I will never order anything from this company again. Even if it is cheaper.
"

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Verified
4/5

2016-02-23

Got what I wanted

"I found the product I wanted at a better price than I could find on eBay and appreciated that there's a good return policy since the last one I ordered from eBay was broken and I couldn't return it. "

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Verified
5/5

2016-02-22

fast and fine

"took no time and was hassle free"

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