"The sales rep was great. Calling on the phone felt sketchy at first because it says "Please hold while we attempt to find an available associate" which sounded like, "We're not sure we're gonna be able to help you". But I ended up with Elsa and all went well. Next, if delivery arrives intact and as described, fingers crossed...."

"Quick & Easy to find what I needed and. He kout."

"Great so far. Check out process was seamless."

"The website lead me to believe I was going to get a 15% discount if I purchase within a certain timeframe the clock was ticking So upon check out I found myself paying a handling fee which doubled the price of my purchase kind of misleading I thought I was going to save money and end up costing me double the price if I didn't need the parts about I would a counseled"

"Difficult to navigate the website"

"my last experience was very good, so I ordered another product from you!"

"Extremely satisfied with available product selection."

"On the phone inquiry I was quoted $70 less than the amount entered in the final charge for the shipping cost to my address in Canada.
I'll call tomorrow to see what went wrong."

"Good service, competitive prices"

"Good experience. Will be back."

"On-line experience very good. I hope delivery and service are as good."

"While filtering of results was iffy at times the vendor does have good selection of products."

"Decor planet has it all..thank you.."

"Ordered over 60 solid brass handles that cost over $800 One was damaged and I have contacted customer service 3 times now without a response. I spoke with an agent once and she was supposed to ship out a replacement handle but there has been zero follow up and no handle. Frustrating. "

"It’s very easy to navigate your website. "