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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2020-07-27

"Nice and convenient website "

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Verified
5/5

2020-07-27

Expensive Handling Fee!

"The price for the part wasn't a bid deal but the handling for the part was $10.00!"

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Verified
5/5

2020-07-27

"Excellent customer service, very knowledgeable "

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Verified
5/5

2020-07-27

Excellent Price

"I found this exact vanity on Overstock.com however it did not come with the marble top OR sink and was priced $300 more. I cancelled my order with them and placed my order with you."

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Verified
1/5

2020-07-27

Product received was damaged junk - worst customer service EVER

"Do not risk buying anything from this place, you may regret it as I do. The linen tower I ordered arrived with several manufacturers defects and is something I could’ve purchased at Walmart for $100 instead of $800. I immediately got on their chat to let them know about the defects. I spent 45 minutes waiting for the chat person to come on even though I was supposedly the next person in line. She asked me to emails photos which I did immediately. This was on a Wednesday. On the following Monday when I still hadn’t heard back from her, I tried to contact them again. Their customer service opens at 10am and I called at 10am exactly only to find out they were so busy I couldn’t even wait on hold and had to leave a message. I tried calling again in the afternoon with the same result. Then I tried their chat again - this time I was 5th in line. After waiting 1/2 hour more I got knocked off the chat. When you call their customer service number the voicemail says they know your time is valuable but I’ve already wasted way too much time to still have absolutely no response. Unfortunately I’ll have to file a dispute with Amex."

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Verified
4/5

2020-07-27

SO FAR SO GOOD

"PRICE WAS GREAT AND THE PROCESS VERY EXPEDITIOUS. WON'T HAVE A FINAL WORD UNTIL I HAVE THE DELIVERY"

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Verified
5/5

2020-07-27

Good web site

"was able to find all parts at one place."

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Verified
5/5

2020-07-27

Good price, inventory, and clear site navigation.

"Good site for hard-to-find item."

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Verified
5/5

2020-07-26

"you have what Wayfair should have had, to go with the already purchased toilet, a toilet seat!"

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Verified
5/5

2020-07-26

Skip Home Depot!

"Much better than Lowe’s and Home Depot!"

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Verified
5/5

2020-07-26

Second experience as easy as the first

"The first time I bought a bath vanity which is perfect for my bath. It came quickly. Second time I ordered accessories for my Franke sink. They have exactly what I need."

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Verified
5/5

2020-07-26

"Easy and resemble priced "

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Verified
5/5

2020-07-26

Toilet goodness

"So far so good. Website is nice and ordering easy. We’ll see if it shows up in good shape and on time."

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Verified
5/5

2020-07-26

Handling fee

"Wish there wasn’t a handling fee of $9.99. I already ordered tons of these and was four short. :( Would be great to get an adjustment!"

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Verified
5/5

2020-07-26

"Had what we wanted. Choices were self explanatory. Ordering and checkout was extremely easy."

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