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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2021-01-24

"Normal process so far ...."

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Verified
5/5

2021-01-24

"Great selection of products and quick delivery."

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Verified
5/5

2021-01-24

first time buyer but I will be back!

"Looking forward to receiving this order - building my dream house with your help! THANKS!! Decor Planet!"

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Verified
5/5

2021-01-24

"I find you web site very easy to use. I have also had excellent customer service in the past. Recently I chatted a few times to help me narrow down bathroom vanities that would work in my unique space. I was disappointed all 3 times as the chats were of no help. I was basically referred back to the web site. I spent several days making sure my purchase would work."

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Verified
5/5

2021-01-24

"Nice 15% discount for first-time customers."

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Verified
5/5

2021-01-24

"Everything seems fine so far. But it doesn’t make sense to ask about my experience when I don’t have the product yet and I haven’t spoken to anybody. The website is a website. Your website is OK no different than the many other websites"


Verified
5/5

2021-01-24

Always a GREAT experience shopping here!

"Each time I call to order something the representatives go above and beyond to make sure I have the correct parts and confirm the parts I'm ordering are correct. Can't say enough above the customer service!
"

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Verified
5/5

2021-01-24

"Experience was simple and easy"

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Verified
3/5

2021-01-24

"Handling charge is outrageous for one little cover plate. "

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Verified
5/5

2021-01-24

Fireplace insert at last.

"We have been looking for this particular insert and trim kit and found a great deal with Decorplanet. Very excited for it to arrive. "

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Verified
2/5

2021-01-24

Check out a bust

"I tried to pay with a credit card and the field was not available (I couldn't type my card information). So I had to choose an alternate payment method - very inconvenient."

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Verified
5/5

2021-01-23

"Was able to find what I was looking for on this site. "

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Verified
5/5

2021-01-23

"Fiona was very helpful in determining that. even though the product description stated that the valve was not included, she assured me upon checking that it did. Thank You!"

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Verified
5/5

2021-01-23

"thank you for great services"

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Verified
5/5

2021-01-22

Exceptional

"Very happy with products that are offered and the customer service. I had better customer service than my local store. I would highly recommend DecorPlanet to my family, friends and my contractor. I would give Fiona five stars for assisting with product specification and recommendations/substitutions, etc."

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