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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2020-12-16

"Excellent Customer Service via LiveChat with Nichole S!"

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Verified
4/5

2020-12-16

Great selection and fair prices

"Caught a sale and saved over $500 in 2 days. Called customer service for a shipping location error and it was taken care of immediately. "

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Verified
5/5

2020-12-16

Awesomesauce

"Great product, fast shipping"

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Verified
5/5

2020-12-16

"I tried my best to buy this through Amazon. They wanted all kind of other stuff I didn’t know anything about that. And decor planet made it very very simple and thank you.

John W johns
"

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Verified
1/5

2020-12-16

customer service lacking

"cannot reach anyone on the phone. "

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Verified
5/5

2020-12-15

Parts Is Parts

"Great Source For Repair Parts"

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Verified
5/5

2020-12-15

"Please ship as soon as possible. Thank you!"

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Verified
5/5

2020-12-15

Wow! What a find!

"We're redoing our bathroom and wanted a particular vanity that was out of stock at another big box store - I did a google search and not only was it in stock at DecorPlanet, it was on sale and had free delivery! "

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Verified
5/5

2020-12-15

right product

"friendly website, easy to manuver"

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Verified
5/5

2020-12-15

"Good price for the item I was looking for."

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Verified
5/5

2020-12-15

easy website

"quick and easy. good pricing"

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Verified
5/5

2020-12-15

Grohe Blue with a double discount

"excited to get my shipment, hopefully promptly and damage free!"

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Verified
5/5

2020-12-15

"Love the sale if the Kraus sink!"

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Verified
5/5

2020-12-14

"Store representative was very helpful on chat line. She was able to provide information from the manufacturer about availability of the products I eventually ordered from DecorPlanet.com. I am grateful for the assistance. Can't wait to receive the ordered products!"

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Verified
3/5

2020-12-14

Bait and Switch

"I have been on a chat with Alex for around an hour. He offered me discounts that when I got to check out evaporated. I tried twice to have him redo the order and the discounts always went away yet when he sent me a link the discount was there. In his link the discount was $40 but in the order it was gone and replaced with $4. This is a bait and switch tactic. I got fed up but place the order anyway because I needed the product. Very disappointing. Another product would not ship to California but that information did not show up until all the way to the end of the order. Should have been on the first page of the web site."

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