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Verified
4/5

2020-10-01

Great product

"I ordered Insurance ID card holders and they are great. Everything turned out the way I wanted. Great pricing and it didn't take to long to receive in the mail. Thank you"

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Rep reply posted 2020-10-01
A rep from Deluxe, DeluxeLP, has responded:

“Hi, JessicaDaniels, if you’re happy, we’re happy! We appreciate the review.”


Verified
4/5

2020-10-01

"Good product that I received from Deluxe. Staff easy to work. "


Rep reply posted 2020-10-01
A rep from Deluxe, DeluxeLP, has responded:

“We sincerely appreciate it, and we look forward to earning a 5-star review with the next order!”


Verified
5/5

2020-09-25

Excellent company to deal with.

"The product exceeded my expectations. They were late on delivery because of an error in the warehouse, but took ownership of the problem and overnighted the delivery without my asking. "

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Rep reply posted 2020-09-25
A rep from Deluxe, DeluxeLP, has responded:

“We strive to do what makes our customers happy! We're always here to provide you with the service you need. Thank you!”


Verified
4/5

2020-09-09

Good Experiences

"This company makes in easy to order and the products are usually here in two days. We have had problems with damage in shipping and they replaced that. I like being able to recycle toner cartridges and they even take $2 off each one sent in. The discounts and coupons are confusing but still nice to have them. I did have a problem with a cartridge that came as a different brand from what I thought I ordered but I thought it would work. It didn't fit and they won't take it back or give any kind of a discount. It was around $75 and I would think as a gold customer, they could at least give a discount or take it back since it was not used."

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Rep reply posted 2020-09-11
A rep from Deluxe, OneDeluxe, has responded:

“Hi, lucy-64965. Thank you for your feedback as we always strive to make our customer experience better! If there is anything else we can do to make this experience better for you, please do not hesitate to contact our customer service team!”


4/5

2020-08-30

OK

"Good service, good product, very trustworthy"

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5/5

2020-08-21

Great product. Great customer service.

"Our school purchased the hand sanitizer. Everyone has remarked that it doesn't have an unpleasant odor and it is not sticky as our previous sanitizers were. The customer service online and by phone have been effective."

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5/5

2020-08-13

Great Customer Service

"After completing my order of 150 custom pens, I realized I had forgotten to make sure the items are wrapped individually (to help reduce the spread of germs). I contacted customer service on a weekend via email and by Monday the order was corrected to make sure each pen was "bagged." Thanks, Candy M. in Account Sales, for making this an easy fix without delaying the order."

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Verified
5/5

2020-07-13

Beach balls

"We ordered beach balls for 4th of July parade. Very impressed with service and product!"

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Rep reply posted 2020-07-13
A rep from Deluxe, deluxetemp, has responded:

“Thank you!”


Verified
5/5

2020-06-27

Great Customer Service

"The customer service team was amazing to work with.i ordered stress balls for my students. They were patient with me, professional, and accommodating to what I needed. I would highly recommend them!"

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Rep reply posted 2020-06-29
A rep from Deluxe, deluxetemp, has responded:

“Hi, Christylc3 thanks for your review. Glad to hear that you’ve experienced the best that Deluxe has to offer!”


Verified
5/5

2020-06-22

Amazing customer service!

"I was looking for a very specific product and Deluxe was so accommodating to my needs. They helped me get the information I was looking for, and processed and shipped my order quickly. The quality of the product was excellent! Eric Cooksey was especially helpful in providing me a great customer experience. I was really pleased with the whole experience of buying from Deluxe and would definitely use them again -- and recommend to others! "

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Rep reply posted 2020-06-22
A rep from Deluxe, deluxetemp, has responded:

“We appreciate the glowing review. Eric is one of our very best, and he was pleased to assist you!”


Verified
5/5

2020-06-20

Fair Pricing & Great Customer service

"I ordered key chains for my business, and made multiple changes before placing the final order. I always received prompt responses from the customer service team and they were very patient as I took a while to place my order.
Unfortunately during COVID production stopped, but they explained me the issue, and after production was resumed, I received my order promptly. I'm very happy with the product and company. Will definitely use again.
"

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Rep reply posted 2020-06-22
A rep from Deluxe, deluxetemp, has responded:

“Thank you!”


Verified
5/5

2020-06-12

Fast, Efficient Service

"I ordered pint glasses during the COVID-19 crisis as a product to commemorate this unique period. Time was of the essence, and your quick responses and printing and shipping were fantastic! I've already sold out of the glasses and and have just re-ordered more. Thanks so much!!"

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Rep reply posted 2020-06-15
A rep from Deluxe, deluxetemp, has responded:

“Hi, fworks.
Thanks for the great review. We were happy to work on this project with you and get you exactly what you needed when you needed it!”


Verified
5/5

2020-05-20

Stylus Pen Order

"As COVID-19 was starting to spread, I was thinking of a way to say "thank you" to our clients who, as truck drivers, have valiantly been keeping America moving. I wanted to say thank you in a way that let them know I not only appreciate what they're doing, but have concern for their well-being. I had heard from several clients that they were more frequently using touchscreens at shippers and receivers, as those companies were trying to reduce contact, as well as continuing to use touchscreens at fuel stops, etc. Almost each client also reported that the touchscreens at many locations were rarely cleaned, which created risk to them and nervousness. As a result, I decide to order stylus pens to send to clients and to hand out at an event thanking drivers for what they do. The assistance I received with designing the pen, including quick tweaks being made to the design by the Deluxe staff, was fantastic and made the experience even better."

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Rep reply posted 2020-05-20
A rep from Deluxe, deluxetemp, has responded:

“Hi, MattInCO.
Thanks for such a great review. We’re delighted to be of service, and we appreciate your business. ”


Verified
5/5

2020-03-20

The final products were beautiful, and the customer service that accompanied them in the ordering process was just as good!!!

"This is my 4th order through Deluxe, and I have been very happy with everything about them! The pens were just what I wanted, and they were of good quality. I also received them very quickly! I was most happy with the customer service- they were responsive and very helpful. Keep up the good work!"

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Rep reply posted 2020-03-20
A rep from Deluxe, deluxetemp, has responded:

“Hi, FriendlyGiraffe.
We can’t thank you enough for your great review!
We appreciate your business, and we look forward to working with you on your next project.”


Verified
5/5

2020-02-26

Excellent

"Everything about our experience was amazing! The product was accurate and of great quality. Service was great, and delivery was very quick."

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