"Great customer service. Had a couple of pieces that didn’t fare well in shipping and InkHead refunded the cost of the items. "
"One side is off center, half of them are blotchy. Contacted customer service the day after I received them, and have yet to hear back. "
"Our first time with the company and it was a great experience. They made sure every step was clear and confirmed any changes we made. easy to work with and shipping arrived early. Very pleased! "
"I’ve ordered from y’all 2 separate times and both times there are numerous tote bags in the bunch that aren’t sewn well on the sides and separate almost instantly or the zippers were sewn into the stitching in the top"
"Poorly packed, items arrived broken, no reply from customer service"
"When the pens arrived, they were great quality and they write smoothly. Will purchase again, when we need more."
"I placed an order and received an e-mail telling me the product i selected was out of stock. I was very disappointed because all of the other options they sent me were much more expensive then the product i planed to order. However, the customer service team at Inkhead matched the price of the original product i ordered. Very Impressed and satisfied. Eric C. was the Representative who helped me and he was very pleasant and easy to work with! "
"The support staff at InkHead have been nothing but friendly and help. The UPS delivery service screwed me over."
"My items were not received by the date I needed them. My order was never sent to the vendor. I had to call and speak to over 7 different customer service agents to find out what was going on. When I actually received them there are ink smudges on each bag. I wish I never went with this company. Terrible customer service. Subpar products. Wanted to use someone U.S based I could have gotten my products from Alibaba. "
"Pretty good. It is nice to have a free sample. Took longer than they said to deliver"
"Website is easy to use, customer service was great. T-shirts turned out perfect and they were delivered timely.
Will absolutely use them for my next order of promotional items."
"Out of 25 mugs delivered to us, one of them had a couple of small scratches, which could have been seen before shipping. But I kept that one for myself, rather than complaining (which I'm sure would have been resolved) – so still 5 stars! Top product quality and we were impressed with the printing on the tumblers. "
"The site was easy to use and the product arrived quickly. The color wasn't exactly as shown online but it's hard to tell whether that was due to a different die lot or my monitor. "
"KJ Richardson took care of me and guided me through my design process. The staff on the phone was very helpful too. I needed a rush order and without skipping a beat they got the job done. Excellent customer service! "
"I needed to different items for my twins graduation and your customer service was tremendous. KJ Richardson was very helpful so I ordered again. Thank you. Rare to have such a great customer service experience. "