"I have begged Dex/Thryv to correct their mistakes for years and its still wrong! They have multiple listings for our business with fax numbers that aren't ours. This erroneous info gets passed around to other sites and we can't fix them becuase they say its third party data (from Dex). "
"Phone book was not delivered in September does that mean everybody in the phone book gets a free month because it wasn't delivered on time everybody asked for a free month"
"So after my contract was up they proceeded to charge me a month-to-month basis for over a year. When they called me to redo my 12 month contract I told them I did not want to renew and I no longer wanted their service. But since I did not technically say I want to cancel my service they kept charging me anyway.
And the best part of it the reason why I quit is because they could not prove to me that their service was doing any good for me!!!"
"Did you lose your wallet/money to online scammers or your spouse is cheating on you? Then you don’t need to bother any more. I have used DarkHorse Intelligence on multiple occasions. The easiest way to explain my experience is that the team is EXTREMELY friendly and knowledgeable. Each time I have had questions, they answered quickly and didn’t leave me with any doubt. Seriously, this company has my business for life. I would recommend them to anyone, no questions asked. Yes, DarkHorse recovered my stolen 2BTC and sent it back to me. You can reach them via darkhorseintelligence at usa dot com. "
"Trying to bill me for a service I didn’t approve of or order . Never purchased the service. "
"The only thing we know they do is send us a bill and not cancel our subscription. "
"0 value for your money! They forgot to put our add in the phone book two years in a row! No return phone calls. It takes hours to cancel and they swap you back and forth to different people on the phone! All while trying to convince you to stay?! Steer clear!"
"Have used them for years and all of a sudden they changed ownership? and I'm receiving bills from another address, after I paid the bill! now I have Dex Thryv and Dex YP sending me bills with different account numbers. i've written letters and spent hours on the phone to no avail....zero customer service. My attorney has to get involved now, this company is just not reliable."
"It's impossible to cancel with these people. Be prepared for MANY conversations and sharpen your pencil because they'll try to pull a fast one on you. Zero value has been added by this service, and when you try to get out of it you find you still owe them hundreds of dollars for many months to come!"
"These people are a joke in every sense.
Tried to cancel numerous times only to keep getting billed, late fees, among other random charges.
Even if they give you their direct line you will NEVER be able to contact that agent again.
"
"They take from me $50 a month for Yellow Page ad and I have had then since May 2020. I called to cancel this bogus crap of an ad. They told me that I had signed up for a year contract which I don't remember signing up for a year. They will not now allow me to get out of my contract when it doesn't even give me 1 lead. This is fraudulent and I want my money back. I am going to turn them in to the BBB. They should be shut down immediately for not giving what we pay for. From my experience before you can always get out of a contract in some way but this company will not allow you to get out at all, even if their services absolutely horrible! They keep taking from me and not giving me service. Wow, if this is legal then maybe I should calling people will false sales and money. It's a great money making gig! I hate this company!"
"Jasmine Reed The Author and her team can help you reach MILLIONS of people. Email ****@**** for a free quote! "
"I was over charged amount promised. I decided not to pay for another year. Because I didn't sign into a new bs contract. They deleted my free listing. Screw yellow pages. Use Google. "
"Signed on with this corrupt company in 2013, the ads they supplied were full of mistakes, misspellings, even incorrect address for my business. After many attempts to get their mistakes fixed we decided to cancel. In that attempt we were put on hold, transferred several times and ultimately hung up on.
After several more attempts to cancel we realized this company is a scam. Finally I get through to a person who stated that we cannot cancel and that our agreement to use them in 2013 was a “contract”.
We never signed a contract! They are now continuing to bill us for a service we do not want or need. They have now sent us to collections! I’ve never seen such a dirty underhanded company in my life.
BUYER BEWARE!"
"I was promised everything under the sun and then I signed a 6 month contract. Well, my experience is this: we'll take your money and never ever respond with any solution or compromise to fix anything we screwed up. "