"I have purchased many items from Diamond Nexus and have been pleased with all of them. Recently, I purchased a pair of earrings and matching pendant; after debating between round cut or pear cut, I selected the pear cut. Once they arrived and I looked at them, I immediately wished I had selected round because I prefer the way the light reflects from that cut better. I called Diamond Nexus, talked with an actual person and was emailed a return label, all within ten minutes. Rarely do I have such quick and easy customer service.

I ordered the round cut earrings and matching pendant and they look beautiful.

Thanks Diamond Nexus!"

"I had a great customer service experience. Truest went above and beyond. "

"I was pretty skeptical to buy here but it had good reviews. I contacted customer with questions before and after purchase, they were very helpful. My wife loves it!"

"Amazing ring set i bought for my lady. She loves it."

"Helpful customer service and decent product that has similar fire, scintillation, and brightness to a real diamond. I’m a gem collector and have no interest in real diamonds as they are ridiculously overpriced and lackluster. My fiancé, however, wanted diamond earring studs. I asked her if she was okay with a synthetic diamond as long as it was structurally sound(high on the moh’s scale) and had potential longevity. She was. Since I gave her these, she’s been wearing them every single day! She is happy, therefore I am. Thanks guys."

"The quality of the ring is great, I was not expecting for it to look this nice "

"Great company, phenomenal products!"

"I would definitely buy from them againNo real pressure, they explained it in terms I understand . Product was actually better Than described"

"She loved the ring! I will be buying a necklace next!"

"During the Black Friday sale, I bought a Christmas present for my girlfriend. She did not care for it. I applied for a return on December 27. The customer service agent got right back to me, saying that on the 28th my 30 day return window would close. Without my quick thinking, I would have been stuck with them (Or so I thought. See Diamond Nexus' response). Return shipping was free and the return went very smoothly. Three business days after sending the earrings my refund has not posted, but surely it will post soon.

The service was top notch, and I will be back to buy her something else. We both like the combination of artificial stones and real gold.

One star off for the unusually long studs on the Martini stud earrings that poked my girlfriend's head. I have seen screw back studs before, and they were not this long. Another reviewer exchanged screw back studs for tension studs. I think this is a problem. Still, they were beautiful stones in otherwise nice settings.

I will buy from Diamond Nexus again, and I recommend it to anyone. As always, just don't buy presents too far in advance of the day you will give the present."

"Got a custom piece and it was waaaaaay more beautiful than I could have imagined. I am very happy with the purchase and customer service. I will definitely be back!"

"The “diamond” ear studs were delivered in a fine-looking box that fits the occasion. The stones are really sparkely and of absolutely clear quality. "

"Worked with Krista Behl and she was amazing, kind, and quick to help me exchange my Fiancée’s ring. Thank you all!"

"We have been customers for at least 15 years and each year your products and service improve. Thank you!"

"Was skeptical at first but after lots of research I found Diamond Nexus and I was blown away by their product and so was my lady. Thank you. "