"When you order "Next Day Air" they will ship it "Second Day Air". After I order a $1340 tennis bracelet on Dec 12, they told me they could not ship until Dec 31. They promised to ship on Dec 31st. Didn't ship until JAN 2. On DEC 24, I get a marketing email that says they have the same bracelet for more than $200 less, and it will ship Dec 31st. So, why couldn't they ship my bracelet earlier? And, thanks for telling me I paid too much! "
"Excellent and fast service. Every came in perfect. Product was better that shown!"
"I'm a simple man, I didn't know what to expect when I got the package. The elite wrapping that it came in, I'm not going to lie, stunned me. My future wife loves it. Now I have to get something bigger for the ring!"
"I ordered my earnings and thought they are real. When l understood they are not real, return was very easy and free, and the costumer service is very friendly and helpful."
"There is not very much more than I can say except that I am very happy with the product"
" Diamond Nexus es una empresa confiable, cualquier compra que hagas, ellos siempre son seguros de enviar el producto a casa. Tienen estilos muy finos y elegantes,eso atrajo mi atencion la primera vez que conoci a Diamond Nexus. Gracias Diamond Nexus por su exelente calidad y servicio. "
"My wives absolutely loved the necklace!
Thank you for the great quality and service."
"It is awesome ,they're beautiful fine jewelry is awesome"
"First Class all the way, never cutting corners. Extremely happy with service, fast turnaround, and quality."
"These r not a diamond of any type. We had our stone set and the stone fractured. These are not good for the environment as they use tremendous amounts of energy to produce one single stone. They r no better than a cubic zirconia and are a waste of your money. "
"Do NOT BUY from diamond nexus. They are a complete fraud. Their stones do not match their certificate. Their stones have a completely different weight than what they are supposed to weight. Customer service won't help you at all. Just look at their terrible reviews. Take them to a certified GIA gemologist and they will tell you the same thing. Be aware of this fraudulent company."
"I have talked to several people over the years and every single person is so kind, pleasant, and always takes care of all my questions, needs, or problems. LOVE DIAMOND NEXUS!!!"
"Needed a replacement wedding band, and they had it at a great price and nice design. Good pictures on website, although would be nice to have some male hand pictures to get perspective of ring size."
"Positive experience through out the total buying process."
"I bought my fiancé a ring, after she wearing it her skin started to rash up. Her skin is sensitive to cheap metals which is has had problems with cheap jewelry in the past. I contacted Diamond Nexus which couldn’t even bother to respond. After taking it to a jewler they advised us it’s a nickle played ring. Disappointed to say the least! "