"Everything was great. Easy to order and they answered any questions that I had. Prices are good and the selection great as well. Cultured diamonds are a great alternative to mined diamonds. Look the same, but flawless. "
"My engagement ring came with two missing diamonds. Customer Service suggested I choose a different design. Not an option...my fiance chose this ring and I would never want a different one. After quite a bit of back and forth, I decided that I did not trust Diamond Nexus enough to risk sending my ring back. If something were to happen and I could not get my ring back it would devastate me. They should have never shipped this ring in this condition, and it was very clear that there is a quality control issue within the company. There is no way my ring passed final inspections. If you get a perfect ring and there are no problems, then I would say its a great buy. But if one thing is wrong (even a big problem like missing stones) then be prepared for some issues getting what you paid for and deserve. "
"The ring was absolutely spectacular, the craftsmanship and elegance is unparalleled. I cannot tell you enough how appreciative you and the entire staff were focused on our needs and experience! Thank you! "
"It took a few tries to get my perfect ring
The return and exchange process was simple. I am truly happy with my ring.
Thank you!
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"I loved everything about the whole experience. Would definitely recommend to others. "
"Amazing experience, well worth it. Everyone I have talked to has been very professional and very helpful. This is now my go to place for jewelries."
"I ordered this three stone ring for myself and it is breathtaking and I was so surprised with the setting of the ring."
"I like the 2carat each cushion earrings. I think a previous round pair I ordered, 1carat each round, looked more like real diamonds however. Also, the setting is very thin considering they were over 400.00 on sale. I am keeping them because overall, I do like them and am enjoying wearing them. "
"Took way longer to pick out what I wanted than anything else (so much to choose from!) but once I did checkout was fast and easy. Earrings arrived sooner than expected and were as beautiful as I'd hoped."
"I had an excellent experience buying diamond studs for my second piercing. The customer service was stellar, and worked with me efficiently on an exchange for a slightly smaller stud. I am very happy with the quality of both the stone and the setting."
"The quality of the engagement/wedding ring is outstanding. My fiancee' was thrilled with the set."
"I PLACED AN ORDER; PAID EXTRA TO HAVE IT SHIPPED OVERNIGHT, WAITED ALL DAY FOR A DELIVERY THAT NEVER CAME, ONLY TO FIND OUT IT WAS NEVER SHIPPED ! MADE ARRANGMENTS TO TRY AGAIN; AND YET AGAIN... IT WAS NEVER SHIPPED !!! CANCELLED THE ENTIRE THING AND WILL NEVER GO BACK !!!"
"The customer service was great. I lost a earring and they worked with me for a replacement. I upgraded to the screw backs which was well worth it!
Not one can tell they are fake and I will not say. My husband thought he was out thousands! Lol I let him sweat it out.
The quality it g"
"We have bought quite a few pieces from Diamond Nexus and are never disappointed! The quality is second to none!"
"The experience was wonderful. From research, designing, delivery, and of course the proposal. Thank you!"