"They sent my ring and it was the wrong size. Being from Canada they intialy made me feel like they were making a special exception to take my return and pay the shipping. They then did not start to process my new ring until ups arrived. No express but regular shipping. I was told they can’t get my ring until after my wedding... they ended up giving me a substitute ring however it’s just not the one for me. There was a full refund and for that I’m thankful. However I’m getting married with a ring I don’t like and still is not the right fit. There is also duty on shipments so be prepared for a few extra hundred at the door. I re bought a ring from Blue Nile. Prices in Canadian and duty included. Nexus had the odd size of 11.25 that I wanted but it just never panned out. Blue Nile also has a no fuss return policy.
"
"The ring is beautiful. The delivery was quick and the box it came in was really nice."
"Many compliments, exactly as advertised"
"Was able to buy a very nice pair of earrings for my daughter's masters graduation at a great price. Have bought several jewelry items from Diamond Nexus over the years and have always been very pleased."
"Absolutely beautiful ring. My girlfriend loved it. Highly recommended!!!"
"I waited for the ring to come. Awesome feelings but when I opened the box it looked so not diamond.
But the service was excellent "
"The Ring is Beautiful and then more."
"Everything is all amazing fast shipping and jewelry is excellent "
"I thought when you were picking out the gold or silver it was for the chain that goes with it. So I thought I was getting 3 chains along with the pendants.
When I emailed to ask about it they just said it was for the pendant setting. But then why on the website did it ask for the chain size. They did not offer to assist me with getting chains to match.
Diana
"
"My Nexus earrings are stunning. The color, cut, clarity is amazing. I hope to purchase more Nexus products. And the best part is they are not part of destroying the earth or not part of destroying lives."
"I liked that I could get 1/2 sizes in a less expensive ring. It saved me from having to pay to have my new ring sized. I wish Diamond Nexus offered more colored stones in the 10K gold settings."
"Best experience great customer service "
"Left everyone speechless."
"Great deal, great product"
"The product arrived on schedule and it looked as described."